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April 2023 by Abby John
I just wanted to give this bank a huge “Thank You” for the Big Easter Egg Hunt you put on for the kiddos! Completely free, 8,000 eggs, and best of all… The Easter Bunny and Moola Moola the cow! So much fun!!!
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December 2022 by Rena Annette Jones
SMB is a FANTASTIC Bank! They have been my mother's bank for many years and now mine. They have great starter accounts for little kids as well to teach them the importance of saving their piggy bank money, so fun for the little kids!
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October 2021 by Colton Dunn
Should be open everyday
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August 2021 by Kay
I was having issues with my account but Dana reached out to me and thoroughly explained everything better and I was so pleased. Thank you so much!
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October 2020 by Kayla Cancel
I was having issues with my account but Dana reached out to me and thoroughly explained everything better and I was so pleased. Thank you so much!
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May 2020 by Benjamin Sawyer
edited response - I apologize I was directly close by the privacy of another persons info at the counter, I didn’t know I was that close and hadn’t thought to myself that at a bank, stuff is more private and didn’t mean to be that close, I do now, but I do not need an employee to yell at me in such an inappropriate manner, she could have smiled and politely asked me to step back and I would have been sorry, but instead she yelled at me gave me a dirty look after I apologized of what I did, I know I maybe a teenager so you don’t trust us much but I do not need to be talked to that way, that was my second time going to the bank, but next time i go I will take a step back from the counter
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October 2019 by Dan Weibel
Best Bank in Joplin area
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June 2019 by Ritaboo SpryBass
Such a great experience with Tyler Smith as my lender today! He took so much time on estimating the value of so many different collateral before I made my purchase and then streamline the closing quickly! Very understanding of my needs and help to obtaining my dreams come true! Highly recommend him as your lender!!! 🙌
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June 2019 by Lacey Hood
Wow! Such a wonderful experience my mother and I have had from the beginning with Oscar opening our Accts yrs ago! Now this big purchase of my mothers whom Tyler was the lender we worked with was a memorable experience! Tyler went above & beyond as my mother searched and he while in meetings away from the bank still corresponded via email of values or estimates and kept us up to date of any absences in between until we finally closed the loan today! Thank you so much for smooth process of lending and will definitely recommend you & your great team! 🙌 😊
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June 2019 by Hoods Towing & Recovery
Best experiences ever with this bank and our business account! Quick no waits at drive thru and very friendly curtest staff daily! Thank you! 👠👠ðŸ‘
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June 2019 by WolfDud1
edited response - I apologize I was directly close by the privacy of another persons info at the counter, I didn't know I was that close and hadn't thought to myself that at a bank, stuff is more private and didn't mean to be that close, I do now, but I do not need an employee to yell at me in such an inappropriate manner, she could have smiled and politely asked me to step back and I would have been sorry, but instead she yelled at me gave me a dirty look after I apologized of what I did, I know I maybe a teenager so you don't trust us much but I do not need to be talked to that way, that was my second time going to the bank, but next time i go I will take a step back from the counter
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February 2019 by Cosmo Arteaga
Always messing up on my account and people there are not helpful at all rather be rude then help you fix any problems.
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November 2017 by Genesis Butler
Worst bank ever. They people who are in charge of the bank don't care about they're customers. They ruined my life with an account I haven't used in years, my mother was using it not me. I lost my home because of this horrible horrible horrible bank and now I am having trouble buying one because of the bank. They need to show they're customers that they care. If the customers on my knew what they had done to me they wouldn't be open. I have a lawyer to sue them so if you are thinking about opening an account please don't, they'll just ruin your lives too.
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November 2016 by Heather Johnson
its a very good bank and the people that work there are very nice and friendly
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November 2015 by Michael Forste
Amazing people. Very nice and friendly.