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November 2023 by Bobby Dean
Busy on a Saturday as expected, but everyone was pleasant and professional to work with. Super easy for me to walk in without an appointment and deposit some money into my account.
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September 2023 by Dean Daniels
I feel I've been conned multiple times by this bank. It's driven me completely broke. I've paid off being in the red, and now I'm still getting harassed by their collection agencies weeks after. These people are incompetent, if not completely evil. It's just a lot of women who must have been hired because they were friends with each other prior, with no experience or formal training. Their antics have driven me suicidal.
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April 2023 by Robert Caylor
Always helpful, and cheerful! I started with Hometown Bank, Guaranty Bank bought them out. It has been a very good experience. Two thumbs up to the Carthage Mo. branch.
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March 2023 by Jonathan Hoenshell
Always great staff and service!
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October 2021 by Jennifer Hunt
Bad customer service and a very rude unprofessional manager.
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June 2016 by Myles Tuggle
good people. $29 overdraft fee. but they really help you out on it. and decline your card if u buy stuff online and ur broke or sumthing of that nature. went to SMB and they racked up a 300$ overdraft fees from ebay for a 3$ item. wont ever go there again.