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January 2024 by Vivian Cottrell
Found my problem right away & replaced my part quickly. It didn’t cost as much as we expected. Very honest!!!!!
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January 2024 by Robert Beitsch
Get people great tech informative
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November 2023 by Derek Martin
Did a great job, very timely response and the repair was successful!
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April 2023 by Andre Damrill
We are impressed! Jack our Repair Tech was great.. We had a next day appointment. We had called the warranty company before that referred another company that was terrible never showed. I finally called back and Bowers sent Jack. He came out. Checked our problem said he ordered our part. He came back within a week. Fixed our problem. When you call your warranty company, request Bowers.Service: Dishwasher repair
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April 2023 by Jennifer Algaier
They came our next day, 1st thing in the morning to fix our dryer. The repairman was professional and friendly. Price was reasonable as well. I would definitely recommend Bowers.Service: Dryer repair
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March 2023 by Miranda Putney
Thanks to Chris for saving the day and fixing up my dryer first thing this morning! I sure do appreciate you and having freshly dried towels again :)!
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March 2023 by Rhonda Smith
They installed a new gas stove. Did a great job. Called Friday afternoon and they did the work first thing Monday morning. Thanks
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January 2023 by Steve Head (The Steven Head Agency)
We’ve used Bowers for years! They’ve fixed our Washer, our fridge and garbage disposal. One thing I want to stress is their HONESTY! That’s what I love about them! They can be trusted to tell you the truth about what is wrong or NOT WRONG with your appliances!
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January 2023 by Jonathan Hoenshell
Luckily they had my heating element for my Samsung front load dryer! Great staff and service!Service: Washer/dryer repair
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December 2022 by buck farrill
Extended warranty on trash compactor. Johnsolved problem and fixed in timely manner and the extented warranty is a good buy in the long run.
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December 2022 by Mark Powers
My Microwave went down just before the holidays. I called Bowers and the came out the next business day and fixed it. Then my washing machine went down and I had to call about that. They came out found the problem ordered a part and replaced it. Excellent service and everything was done professionally. The technician was very pleasant I will be using them for all my future appliance issues. Hopefully not for some time.Services: Washing machine repair
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October 2022 by Julie K.
Do not recommend. This company got absolutely nothing right! I had this company out because I had lint from my washing machine back up into my dishwasher. Without looking at the pump, the repairman said the pump was bad. I showed him the lint inside my dishwasher, so I assumed it was plugged. Wouldn't even look to see if the lint just needed to be removed from the hose. Long story short $60 to be told it was a bad pump without actually looking at anything! I said fine order a new one. Waited weeks and they called and scheduled the repair. Then no call and no show on the scheduled replacement day. I called and they rescheduled. He showed back up today and can't get the dishwasher out of the hole to replace the pump. If he had done anything other than charge me $60 last time, he would have known that! Complete waste of time with them.I did call the company and spoke to the owner prior to posting this review. He said if his guy said it was the pump, it was the pump. He said they don't pull apart the dishwasher because the hose might leak when they put it back together. (Oh you mean you can't replace the little clamp as part of your inspection we paid $60 for???). Now that I know what everything looks like I am shocked!!Updated: it gets better. The repairman. told me I'd have to take my counter top off or rip up my floor to get the dishwasher out. I recently bought the house, but I was pretty sure NOTHING had been updated since it was built 20 years ago. He tells me they put in the wood floor around the dishwasher so I have to tear it up to get the dishwasher out. The contractor comes out to either remove the counter top or tear up the floor. He spins the feet on the bottom of it, and pulls the dishwasher right out!!! Seriously! How does a repairman with 20 years of experience (which is what the owner told me when I called to complain about him not actually checking anything) NOT know to spin the feet to remove it???Now that it's out, I'll be calling someone else to look at it. I'll update if it wasn't the pump to begin with. Since he never looked at it, it's hard to say.2nd update: So, it was NEVER the pump! Had that j*** looked at anything, I wouldn't have spent months without a dishwasher. The pump worked fine, which we found out by unplugging the drain hose from the disposal. Turns out the handyman who installed the new disposal forgot to pop out the dishwasher plug before installing it. Dishwasher had no issues! This company got absolutely NOTHING right. Run!
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September 2022 by Alyssa Cruz
The tech responded to check in compressor was bad. He asked me if it was under warranty, I told him yes. He told me that he would follow up with the brand and get the part ordered for us to get the refrigerator fixed. He even told me the response time for a tech to be back out was 2-3 weeks. 2 weeks goes by, I contact bower’s and they tell me that is not their policy. They tell me that I had to contact the company myself. They showed no empathy for me as a customer and basically told me, “sucks for you”. They also showed zero accountability for the misinformation of their tech. I will ensure they never enter my home again and never recommend Bowers to anyone.Service: Refrigerator repair
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September 2022 by Chris Cook
Robert at Bowers is great. Whitney was always nice. Spent a year trying to fix a Frigidaire Fridge. The manufacturer was no help. Metro Appliances were no help, This company is great. . Thank you for the great service.Service: Freezer repair
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September 2022 by Bruce B.
We had a repairman come out to fix our trash compactor... he told us he had been in the insurance business and had just started working for them... he had to get his phone out to troubleshoot the problem... decided it was a switch.. replaced it while damaging the one he took out in the process.. I figured not big deal.. it's not working anyway... then engages the motor on the thing and it won't stop running... he told us at that point is was a the gears that were bad.. and quoted us the repair price... we declined due to the lack of confidence we had at that point.... Called later to ask if we could just drop it off and have them fix it... they said we'd have to pay a diagnostic fee to do that even though they had already diagnosed it... we called another repair service at that point...they determined that the switch Bowers installed was the wrong one which made the motor run continuously and damaged the gears... they were able to replace the gears and reinstall the old switch and we are back in business... but will not do any more with them!