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“Jim Cornell helped me out with getting a debit card due to the one on 7th street closing my card out without asking me I always appreciate this location I opened my account back when I was 18 in 2017 or 2018 and everyone is very friendly and always help me out”
“I wanted to send a shout out to Tyler at this Carthage location. I recently worked with him and I truly appreciate him being so kind, patient and going out of his way to work with me and make my experience so easy and stress free. Thank you for being so dedicated to giving exceptional customer service and helping your customers!”
“The customer service here was above amazing. I went through today and they went above and beyond to try to help me with information on getting a new Id from the dmv. The dmv in Carthage was rude and short and wouldn't tell me anything I needed but the lovely people at us bank knew all the information I needed. Thank you guys! Totally amazing staff!”
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“Busy on a Saturday as expected, but everyone was pleasant and professional to work with. Super easy for me to walk in without an appointment and deposit some money into my account.”