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June 2023 by Animal Fun
Very pretty stuff!!! I love all the color!!All the people were very nice and sweet!!! Do advise to shop there it is awesome!!! P.S we got some flowers they look very realistic and the vase is beautiful!! The vase is also super full with these wonderful flowers!!! Comes with a top for looks!! Love that!!!!
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December 2022 by Eaw W.
I would not recommend buying from them. I returned an item and they changed me a restocking fee. When I inquired about it they claimed if was clearly stated, which I still can find it and then they changed their story and claimed I opened the package, which I had not.The restocking fee wasn't as big of an issue, it was their curt responses and then just lying about me opening the package.You can find a better store.
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June 2021 by Martin K.
terrible customer service. theives. beware kichler superstore!
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February 2021 by Mitch S.
I will never do business with this company again. We ordered a rug from them 3 months ago. They charged our credit card that day. 6 weeks later we get an email saying the item was not in stock. They had to refund our payment (which took about a week). On the same day we found out the item wasn't available, we ordered a new rug and paid for it. Today, we get an email (about 6 weeks after ordering) that the item is out of stock. We've wasted 3 months to get nothing. I would not trust this company to fulfill an order.
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January 2021 by Shannon Lewis Mueller
I have been wanting to visit this store a very long time...so today I was able to go, as soon as I walked in I felt like I was treated like a second class citizen...no offer to help,was very rude when she found out what I was looking for, did not offer any suggestions. I will never return to your store. Would never recommend to family or friends!
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November 2020 by C L.
This company has the worst customer service in the United States. You cannot even purchase an item until you leave a message and they call you back in a few days. Is this a front for a third world country franchise? Forget getting a refund. After emailing them, you get an email back telling you they will call you back a few working business days from the date you left the message. Do not get suckered into buying anything from this firm. You will get burned. I purchased a rug a month ago for $1,000.00 which is falling apart and I cannot get an answer. This company will be prosecuted in the future, no doubt. It looks like a humble down home store on the website, but there is no one really minding the store.
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November 2020 by betty N
I ordered two lights, I returned them and got a message from them that they received them on June 19 and would be receiving a refund shortly,It is now August 19 still no refund made many attempts to call left messages still have not talk to a human being yet they’ve held my money now for two months????Nobody seems to be answering their phone just brings you directly to message
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November 2020 by Dean Gramlick
Very helpful people, they are more than lighting, go see their furnishings. You will be amazed
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November 2020 by M Litvin
Do not order from this company at all. They accept no returns. Their return policy is a scam because everything is listed as non returnable. They do not respond to emails either. They ship products that do not match decriptions. They are a middle man scam operation.
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November 2020 by Sondra
Do not buy from them. They ship used lights. Will not provide replacement, adjustment. Very poor customer service. Purchased before too, now can't trust them
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October 2020 by Terri Schuda
I purchased 3 ceiling fans via the website at the end of August and had to send multiple messages to obtain delivery status/updates.
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May 2020 by J J.
These people are morons. I ordered two boxes of ceiling tile online and they sent me two 42lb bags of Purina Dog Chow. What a hassle I had to go through to ship 84lbs of dog food back for a return, and I still haven't gotten a refund.
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April 2020 by Laura Bloecher Logan
The entire staff at Southfork Lighting are kind, knowledgeable, and helpful! With a wide variety, unique items- so much more than just lighting! You could decorate an entire home in one stop! Convenient delivery services and helpful decorating ideas from staff- your home is sure to be gorgeous, unique and special. On a budget? They have lots of price point options! Whatever your needs(candles , gifts, coffee table books, vessels, furniture, rugs, lamps, fans, lighting, art work, pillows.....the list continues to grow) make sure you stop by Southfork!
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September 2019 by Karen Atwood
Very lovely place with gorgeous lighting choices. Rose and Jeanne are so nice, helpful & professional.
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March 2019 by Heidi H.
This is my favorite place to shop. Everyone is so friendly and helpful. They go out of there way to help you. Great selection of lights, furniture and accessories.
