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October 2023 by Krista Lawrence
Phil (manager) is either corrupt or he honestly doesn’t understand three people move much quicker than two. I obtained estimates from several moving companies and chose this one based on price…$95/hr for two men and 110/hr for three men. I had a lengthy discussion with Patti (receptionist) as to why I needed three men and she agreed, informing me it was a lot cheaper and faster because two could move while one packed the truck. Phil called me on Thursday and Friday to confirm my Saturday morning appointment, but no one called me on Saturday before arrival to tell me there were only two men available. I told the movers when they arrived I needed three men, yet they assured me they could do the job the same. My entire home was packed up and they were there with the truck; I didn’t see I had a choice. After five hours of them loading up a two bedroom townhouse, I started helping. I’m disabled and am not supposed to be lifting, but I had to speed it up or I couldn’t afford it and I can not be upright all day without serious health consequences. 12 plus hours later, they had me moved in. They accidentally broke a mirror, yet my broken back and bank is more of my concern. One of the movers offered to call Phil for me that night because he knew they did me dirty, but it was almost 11pm; my back was screaming and I knew I wouldn’t be nice. He said Phil would call me Monday; he didn’t. I called him and during our conversation he literally took a call on another phone and stated, “it’s someone else trying to get money back; I’m so sick of it.” Phil said he would talk to Patti and the movers and call me back the next day; he didn’t. I called him several times on Wednesday and Thursday. I was rude to Phil after the above statement and then him questioning me over and over, “if you didn’t get good service why did you tip them so well?” Because I felt bad for them and the two men did their best doing a three man job; it wasn’t their fault they were a man short. Phil stated, “that’s their job, they do it everyday, you shouldn’t feel sorry for them.” I don’t know why anyone works for this man. Phil said he would think about returning some money to me and get back with me; I’m still waiting. Movers R Us charges by the items, not time, AND your belongings are insured.
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May 2023 by J Jenkins
Good, friendly service. Phil & Gabriel did a efficient job of moving household & placing items in truck so that items needed asap were readily available. Would use service again!
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April 2023 by Josh Randolph
They did a great job and price was very fair! Thanks again!
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June 2022 by Donny Brown
These guys are awesome. They moved my tools and me and my fiance entire whole house in 1day. They never missed a beat and Joe and Austin and Don were great. Thanks Luttells mMoving I highly recommend.
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December 2021 by Nakeishia Shurn
They are very good they moved me once and moved something in a third time No damages to my furniture they are very quick and reasonable
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October 2021 by j g
They were able to move my stuff the next day which was good. The 2 guys were friendly and careful not to hurt anything. I appreciated them being there the day before the long labor day weekend.
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October 2021 by Jeanne Hardy
I couldn't have asked for a better company for my sister's move!!!Very professional and great guys!! Will definitely recommend to others.
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July 2021 by John C.
Very polite. Fast workers. I would recommend this company. Just remember to schedule as they are busy
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June 2021 by Kelsey Murphy
Very professional, kind and hard working! They were on time and moved quick. I would recommend for local moves for sure.
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May 2021 by Ralph Oldham
Very pleased. Would recommend
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January 2021 by Rich K.
These guys were great- they showed up early and knocked out the job very quickly. No damages whatsoever and they placed my item exactly where it needed to be. Would highly recommend them!
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January 2021 by Carla W.
We have used them twice over the past 5 years and had an excellent experience both times. They took great care of our things, including antique furniture. They carefully wrapped our furniture and took extra precautions to ensure no damage was done to our hardwood floors! Joe and Devon were our recent movers and they were amazing! Not only were they very hard workers, but they were courteous and friendly. I would definitely recommend!!!
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December 2020 by marsha gibson
Had 2 great guys come and move my parent's bedroom to the main level of their house, they were on time, and very professional. They went above and beyond and helped to set the bedroom up, and had the job done quickly. Very courteous, will definitely hire them again!
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December 2020 by Susan Sandlin
They were professional, took care of my items and I appreciate both of the guys. Very polite and respectful. Thank you!
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December 2020 by B Marie
They arrived 33 minutes late. One guy worked hard, other guy kept taking cigarette breaks ON MY TIME! I asked them to wear my N95 masks and that was a hassle the entire time,kept pulling it down and wearing improper. Did not respect MY health. Will not use this company again.