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December 2023 by Amanda Moon
Made a big purchase stove, dishwasher, washer and dryer and it was an absolutely horrible experience. They never told us that they didn't install dishwashers. When we called we were told that they would call a plumber and we would be charged for them to install it. We will be giving our business to our local smaller hardware stores.
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November 2023 by Ryan M
Will never shop here again, terrible customer service. You can never get any help, if you do, the person doesn’t know what they’re talking about. Purchased several items from here bought a door they delivered it. It was all beat up. Then they re-delivered it and it was the wrong size purchased lumber from them had it delivered. They threw it everywhere instead of stacking it nicely. Save yourself time and money Do not shop here.
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November 2023 by Debbie Miller
Had the worst customer service today at this Lowes of any Lowes I have ever been in. Guy with name tag-Dee was RUDE, unprofessional, no customer service. I was a complete bother to him. Will NEVER go in this Lowes again!!!! Only good thing of this was we found the item $50 less at another store.
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October 2023 by Steve and Jen McBride
I have a kitchen faucet I bought at Lowes that has a lifetime warranty . I purchased it because of the lifetime warranty after wrestling the faucet out returned it to Lowes to be told it’s a manufacturer’s warranty ( your problem not ours) I had to put the faucet back in now I’m in waiting for a return order from the manufacturer so I can then return it to Lowes so I can take the faucet out again take it back to Lowes to get my faucet replaced! Their new moto should be “ It’s your problem not ours”. I’ll be closing my account at Lowes that I’ve had for 20 years after this nonsense!!
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September 2023 by Amanda Carpenter
Lowe's is an Awesome!! store I did some shopping today and they had some sales during this Labor Day. The people there are nice kind and very helpful! and they do speak to you. No matter what department you are shopping in someone will come along and ask you do you need any help? Plus they have an assortment of all kinds of products for your needs! Awesome people! Awesome store!
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September 2023 by Matthew Bradford
Went in around 8 pm to shop for a washer and dryer set because ours went out on us. Beck, the assistant manager, greeted us immediately as we walked up to the washers. He jokingly asked if we were looking for a set, and we said yes. He told us all the great deals Lowes had going on that we would have been clueless about. We ended up buying a new set with his advice. My wife is pregnant, and I was going to load and unload the set myself. Turns out, beck was able to get us free delivery and install on our new set as well. So he saved us a couple of hundred dollars and a late night of hard work. Thank you, Beck. This man needs to be recognized
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September 2023 by James Kieft
The tool rental department is fantastic! Mike, Christy and Austin were phenomenal. I rented two items and the equipment was ready and they helped load them in my truck. My job finished early so I got a rebate when I returned the equipment. They also helped me unload the equipment.
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September 2023 by Caraline Andren
Well I was looking for the store for this dog shampoo where my husband bought this dog shampoo it is the best flea and tick for pets.Anyway about Lowe's well I seen one young man at the cashier line alot of stuff but they are not cheap so if your on a budget or don't have much limited budget I wouldn't recommend there.
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August 2023 by Latoria Mayfield
On or about May 28, 2023 Emma Roberts went into lowes to order new countertops for her kitchen. Everything was supposedly confirmed, deposit paid and lowes was in control of the installation. Unknown to me lowes subcontracted a company called hallmark stone to install the countertops, when they came I thought they were a part of lowes installment team and allowed them to start on the project, two young men came, one black and one caucasian .They did the removal of the old countertops, sink and faucets. Put new tops on and a new sink and because I did not have a new faucet to be installed they told me to get one and they would come back, drill the hole and install the new faucet. The person from hallmark failed to cap the water lines off and the next morning I got up to approximately 2 1/2 to 3 inches of water on my kitchen and dining room floor, they caused a water leak, which caused over $22,000 in damage to my floors and cabinets, everything had to be replaced. Lowes neither hallmark would take responsibility, and hallmark stones insurance company had the nerve to say it was my fault! My insurance company had to take that $22,000 hit, which is gonna cause my insurance to go up or the company will drop me. I spoke with people in supervisory positions at lowes; Brandy, Daryl, Beck, then a Desmond in something like a resolutions department, everyone promised to help and to this day I have heard nothing, and my insurance company is stuck with over a 22,000 thousand dollar bill. Lowes is not a reputable company in my opinion; go to Menards or Home Depot.STAY AWAY FROM LOWES
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August 2023 by Tammie Strong
Bought a hot water heater looks like a fork lift ran thru it. They will not help us. Gave us the run around.
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August 2023 by LeVa Clement
We will never use lowes for home improvement again. We tried to have a cover replaced over our patio. We bought the materials that they recommended, and they recommended a man (Lance Bleckler) doing business as L. B. Construction to build it. They arrived to install it, but it was so flimsy it wouldn't even stay up. Then Lance took it back down.. they only had a small part of it up.. and returned it to Lowes, who refunded our money. Lance has disappeared with the money and is not returning calls. We recently found out that his insurance company has dropped him due to the complaints against him. There are several people looking to sue him, and I heard some are suing Lowes because they recommended him. He had a really bad reputation for scamming people, and Lowes still recommended him.
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August 2023 by Ꮭꇩꋪꆭ ĦǺÜรkiи
Excellent variety, helpful staff, and a well maintained store. Overwhelmed by all the cool home improvement ideas that they had for me!
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August 2023 by Chris Goodyear
They two guys that helped me get a door and the tools I needed was great they really helped out and answered all my questions
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July 2023 by ᏧΛερuεlאּn ᏧφϩεϸӇΐnε
Great customer service, I pestered the guy in the deck staining area, learned some new tricks, & some new products to make the massive job easier. They had soo much better of a selection of different products to choose from for painting & staining. Then we ventured to the kitchen flooring and appliances and checked out some of their huge selection of high tech appliances. They have a special deal if you buy 2, 3, or 4 different appliances at a time, you automatically get a $200-$400, respectively, as well as the brand name discounts that they also add to your discount. Went to look into the Flooring Department and the employee there showed me all kinds of details that I was clueless about when thinking of replacing countertops, and vinyl or wood flooring. She even suggested looking at their online site for some harder to find products and sometimes better deals.We ended the adventure looking for some chemicals to kill poison ivy, we had a hard time with the directions but the employee came with us and pointed out the products. When we checked out, the price seemed OVERLY high, so we checked the receipt.. the 5 gallon jugs of stain were labeled on the shelf as being $80 for one, but we were charged $160. The cashier said that the price on the shelf wasn't in the correct spot, but even though the price was supposed to be $320 for 2 of the 5 gallon jugs, but the cashier went ahead and gave them both to us for only $160! Yay! The part of the lawn showing in the pics used to be all driveway with a big old sidewalk that led to the old spot where the entry of the house was originally, which looked corny... so, we having FUN with our projects so far.
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July 2023 by Honor Warren
This store is always clean and welcome together. The only reason why I dropped a star, it’s because the sole purpose of my visit want to look for Missouri native plants, and they had absolutely zero. They also had a very poor selection of perennials. The only selection they had were larger bushes and plants that were $20 or more.
