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December 2023 by Sherry Midgett
Would be helpful if your store hours were reflected properly. You open at 11:00, not 10:00 as shown here.
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December 2023 by Grant Bailey
Purchased my fiancés engagement ring and wedding band from here. She got to pick it out because I wanted something she’d really love. Well we got one and I’ve now had to send it in 5 times for diamonds falling out. Supposedly one of their top quality rings. We’re currently going back to trade it in for a different ring or get our money back and go else where
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December 2023 by Joshua Wehrenberg
Sade was an absolute angel! She helped me bring my anniversary present idea to life. Not only did she work with me personally to make sure I had everything in order, but she also went out of her way to see if they could engrave the pendant with a custom message. Without her help and support, I wouldn’t have gotten this done in time. The staff here are great helpers and it is definitely worth your time to come visit if you need a gift for your loved ones.
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December 2023 by Matthew Berger
I was shopping at kay's, being assisted by Nekea, and OMG!!! she is amazing! Professional, personable, intelligent, friendly, and the list goes on!! She made sure I left as a happy customer!!! I will be a return customer for sure, based on my experience with Nekea when I was at kay's jewelers!
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October 2023 by Carol Ramos
We purchased our wedding sets there in 2015 ,never an issue suddenly switch over to paperless ,the computer was ok longs got my confirmation I was in to get it inspected. Recently for some reason ? no email of instructions. Emails from resize and ... like to have proof wish they'd go bk to printing out a copy.
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July 2023 by Justin W.
Great service!I have bought several high caliber rings from here! I would strongly recommend their services. We have been shopping since they were in the mall.
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June 2023 by Shannon
This Kay is our GO TO for everything jewelry related❤️ We definitely will NEVER go anywhere else
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June 2023 by Donna Glover
Sade Jones is my favorite person. So polite and personable. We love her so much!!
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June 2023 by Harlie Ottinger
GREAT customer service. They helped me get exactly what I needed and they were so sweet. Thanks. Y'all are the best.
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May 2023 by Tonya Babb
The sales lady was wonderful. I can't remember her name, but she was great. She would not give up on finding my ring and she did. I absolutely love it
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May 2023 by Amy Whitt
I placed an online order from our local Kay and it arrived faster than expected! It was also packaged perfectly, so that my jewelry was safe and secure. I HIGHLY recommend!
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May 2023 by Lah El
Great customer service helped me pick out the perfect rings all smiles and love , recommend 10/10
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April 2023 by Tyler Centers
Amir went above and beyond to fix the issues I ran into with an online order. He got a ring a few days before my wedding that would not have been here until 2 weeks after had he not stepped up.
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April 2023 by Casandra Hanshew
Nekea always helps us out. I would 100% recommend her. Very friendly, helpful in all ways.
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March 2023 by Ghannette Overbey
I shouldn’t even leave one star. It’s ridiculous that you pay thousands for a ring and get a promise date. I called and talked and asked about the ring was told oh I will call and figure out no return call. Call again a day after the promise date just to find out the ring isn’t even done. Why give a promise date if you can’t even keep it. My ring now won’t be in for another week after the promise date. Just absolutely ridiculous. Terrible communications skills. Can’t even leave a photo of my ring because now I’m waiting another week. Thank Goodness I’m already married and it wasn’t a proposal ring.
