JCPenney is a large apparel and home furnishing retailer offering a wide range of national and private brands. Multiple reviews highlight exceptional customer service from helpful, patient, and courteous staff members who trouble shoot problems and go out of their way to assist with purchases and coupons. Shoppers report positive experiences with curbside pickup, noting it is easy to access and the staff there are very helpful. Customers express great appreciation for the service, with some stating the savings were awesome and that they will definitely return. The overall sentiment from these reviews is of a store with great customer service and helpful employees.
Actually, I was at the Thursday Farmers market. Lots of good foods, from trucks, to fresh produce, baked goods. This is just a good experience.
February 2024
Want to give a shout out to a wonderful employee who helped us! Diandra was amazing and she really went out of her way to help us and it was greatly appreciated!
January 2024
I was shopping on Dec. 23. As I checked out I had trouble getting my JCPenney card accepted. Your associates, Mason and Maddy, were very patient and trouble shooted the problem. Maddy came up with a solution and my card went through without any further problems.
