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December 2023 by Kenneth Reed
Had an appointment set for 1pm. Was told when I arrived that they couldn't get me in at 1pm like we planned on. Horriabke service will never come back. Very unprofessional and annoying. If I had time to sit around and wait I would have just walked in without a appt. Not everyone is in section 8 some of us actually work....
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March 2023 by Kayla Mizell
Cheryl was very professional! She was super kind and didnt mind my kids bringing her crayons and puzzle pieces from the toy box lol. She was able to explain some stuff that we was confused about. She let my husband ramble on about certain topics that most would try to avoid. I definitely will be using her again next year! Excellent service!!! Thank you Cheryl
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March 2023 by Jack Yielding
Great reliable service always with a smile only people I let do my taxes fast friendly if you have questions they have the right answers and explain everything you need to know
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March 2023 by George Verworren
Very good tax preparation and fast and friendly service. Always make me feel important while doing my taxes.
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February 2023 by Jasmine
Would not recommend at all. Worst experience I have ever had with taxes. The fees were outrageous and when I asked why they just said the system picked it and that was it. Unprofessional and the office reeked of Marijuana when I walked in and no one was in the office but the employees. I feel I was robbed with the preparation fees and will never go back. Wanted to give Jackson Hewitt a try and they left a bad taste in my mouth and I will not recommend this company to anyone.
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February 2023 by Candi Harris
I'm giving it a 2 because of the speedy and friendly service. I don't recommend if you have to do just a simple tax return because they charge way too much! I won't be back.
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February 2023 by Garmeisha Terry
It was nice the service was respectful and didn't leave any details out made sure that I understood everything that was being done and shown to me.
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February 2023 by Ashley Reynolds
They dont do taxes right plus they are trying to make me come back and do them over to make me sign again
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January 2023 by Heather Huffman
Jackson Hewitt was great. I switched over from H&R Block this year because they are denying so many people this year for an advanced loan. I know of people that have been using H&R Block for 20 plus years and this year they are denying them for loans. That being said Jackson Hewitt did not deny me of my loan and I'm so grateful for them. I'm very pleased with my decision to switch to them and YOU should too!
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April 2022 by Brittnee Johnson
I had a wonderful experience with Maria, I hope I got her name right. She answered every question I had and made sure I understood each section before proceeding. She did her best to make sure that I got everything possible back! She was very patient with me and I never felt rushed. The only thing that was a bummer to me, and is no fault of anyone at this Jackson Hewitt location, was the price of getting my taxes done had significantly increased from last year. This being why I chose to give a 4/5 star rating. As someone with no dependents and an only one income household it is difficult to have to pay $200 to my taxes done. Overall I had a wonderful experience this year at Jackson Hewitt Location and I more then likely will be returning next year.
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April 2022 by Jamie Triplett
Abigail is the best. She is always polite and very knowledgeable. Quick in and out.
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April 2022 by Cassie Lavely
Miranda from 11949 was patient and friendly with me. Definitely recommend going to Jackson Hewitt.
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April 2022 by Teresa McDowell
They did an awesome job with our return! Thanks Abbie S
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April 2022 by Chelsea Eatherton
Very helpful team! Answered all my questions and concerns! Certainly will be returning in the future
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March 2022 by Taren Carpenter
This is my seventh year with Jackson Hewitt Tax Service. Each year I have always got an helpful and professional agent. CHERYL NOEL she has great customer service. I will be recommending you too all my family and friends. Thank you