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February 2024 by Alexx Walters
Worst bank EVER. Closed my account in June of 2023 and am now trying to set up an account at a different bank since I moved. Ran into problems doing so because they reported I have a “charge off” of $72. Also they always charged me a “total service charge” and left my account negative MULTIPLE times. They told me when I set up this checking account there would be no kind of fees. Will never refer or use this bank again.
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January 2024 by Ernest Bird
Nice customer service people
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March 2022 by Yuddi Hamsa
Good service and every time when I’m coming change / break money ( business $they still nice (smile)and then they give me treats for my lovely dog , good job
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October 2020 by Linda and randy Royce
My husband Randy and I have had nothing but the best of service here...he passed away recently and the employees have helped me with many many things to make sure I am covered for many needs.
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June 2020 by Cindy Maher
Very good customer service. I needed help with online banking. Kaylee Nairmore was very helpful. Thank you.
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March 2019 by Sasha Montgomery
I wish I could give them below 1 star, my service here was horrible. The branch manager Tara Holyfield is absolutely rude. She doesn't care about your opinion and doesn't care about providing good customer service at all. I will be cancelling my account here and taking my business elsewhere because of the management and the bank itself. Several people have told me that they have had to leave this bank. I'm sure I won't be the last one leaving this bank. Another thing, their ATM SUCKS. Tried to withdraw $100-$300 one time and it kept telling me the amount was too large when the ATM gave me the option to withdraw $100-$300. It's an ATM.. how can you not withdraw the amount you want!? Worst bank I have ever dealt with in my life. Keep in mind, her husband, Butch Holyfield, is the president so there is no point in trying to go any higher up if you have issues.
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July 2018 by Arctic Fox
This is absolutely the best Bank ever! Everyone is so nice & helpful.
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February 2017 by Steve Stowe
Everything you could hope for in a bank. Fast friendly service every time!
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October 2015 by Jo Martin
I'm not very happy with the way you have changed how to get online to do my banking it's very difficult I can't get to my account please change it back