Coad Toyota in Cape Girardeau, Missouri, is a reliable and customer-oriented dealership that offers a wide selection of Toyota cars, trucks, and SUVs. The staff at Coad Toyota are known for their pleasant and helpful demeanor, with sales consultants like Donna Donmeyer and Nigel providing excellent service and answering all customer questions. While the majority of customer experiences have been positive, there have been a few instances of poor customer service from the service advisor Alicia Prince. Customers have reported her being impatient, rude, and even walking away before they could finish speaking. However, the service manager has been responsive and professional, and the dealership has made efforts to remedy the situation. Overall, Coad Toyota is highly recommended by its customers, who have praised the dealership's fair trade-in figures, competitive financing options, and efficient purchasing processes. The staff, particularly Paul Horton, Shane Morris, Dana Horton, Mike Baker, and Alexis, have been consistently praised for their outstanding service and commitment to customer satisfaction.
The staff are always very pleasant at Coad Toyota, and Donna Donmeyer was a most gracios sales consultant. She worked hard for us to get our RAV4. I highly recommend Coad Toyota and especially Donna Donmeyer.
August 2025
So happy with our decision on the 2025 Camry, Nigel was such a great help, answered all of our questions, and was patient with us. so happy with my purchase.
July 2025
Alexis did an amazing job assisting me in the purchase of my new vehicle! Whole process took about 30 minutes, Jeff (finance manager) was able to beat my pre approved rate through my credit union! They gave me an EXTREMELY fair trade in figure as well as delivered the car to me in St. Louis. Beyond happy with my experience... read full comment
