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September 2023 by jamie davis
What a great experience! Knowledgeable staff, great assortment of products and fair pricing. I used the self wash stalls for my pet and it was so Much more convenient that washing him at house. I’ll def be back and would reccomend to anyone who loves their fur babies and wants the best for them
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August 2023 by Damaged Goods
Terrible people running this place. Absolutely rude and disrespectful women who will laugh in your face over your dying pet. Disgusting.I took my pet to the vet after adopting him, came here while he was in the vet getting his well check and redeemed the voucher program they offer. Went back to the vet excited with what had just happened only to be told that my pet was in his final stages and dying. I donated the stuff I just redeemed and said goodbye to my pet. After months of trying to heal, we adopted another pet and came back to redeem the voucher we received and the management listened to my private conversation to retrieve my name, searched me in the computer and said I wasn’t allowed to redeem the voucher because we already did. I said okay I’ll call the vet and show that I no longer had my pet and I’ll call the place I donated to and confirm that I did just that. She laughed in my face and said it wasn’t her issue that my pet was dying and as far as she knows I was trying to scam out more free things. That wasn’t the case at all. The last thing I’m thinking when I go pick up my pet is that he is going to be dying and I need to keep the stuff for another pet. Unlike the rude manager with blonde hair, I actually have compassion for my pets and a new pet wasn’t on my mind. She reluctantly allowed me to redeem a voucher for my new pet after 20 minutes of back and forth. I came in to get the voucher and also to put together and buy a gift basket for a friend who just adopted a pet. I ended up leaving and will take my money to someone who won’t laugh about my kids and us losing our pet.Just a disgusting group of women working here. They will laugh in your face while you mourn your pet and say that isn’t their issue.
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July 2023 by April Hansen
Very pleased with their product selection. I went to get a Thundershirt for my boy because none were available at the larger stores.
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April 2023 by Beckah Thompson
amazing pet store with great products for my cat! i love going there and always feel welcome
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April 2023 by bleachgore
Great place if you want to bathe your dogs, always have excellent products, and they have amazing customer service.
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March 2023 by Michael Dudek
The staff is so helpful and. Owner is awesome
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February 2023 by Kaitlyn Dowdy
The staff was incredibly friendly and just as helpful as their inventory on the shelves being neatly organized and well stocked! I enjoyed the atmosphere here and my dog enjoys the rabbit’s foot! I will have to get a cow ear next time ?
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February 2023 by Janet Ducoeur
Great place to wash your pet and awesome selection of pet supplies and treats. Lady that does nails on saturdays is amazing as well
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February 2023 by Dale True
Great place for all your pet needs. Very helpful and friendly employees!!
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January 2023 by Josh LaMar
A really great selection of products. The dog baths are great for large dogs. Staff is really helpful.
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January 2023 by Audrey Rodgers
The employees here were very wonderful, caring, helpful and patient with my dog and I today. My dog is a very hyper doodle puppy who hasn't had the experience of being around a lot of other people or dogs. He was loud and hyper today but the employees along with another helpful customer were very polite and patient with us as I took him in to bathe him myself. We are still trying to find out what works best for bathing him so this was very helpful in trying to find out what works and what doesn’t work. I appreciate the kindness more than words can express.
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November 2022 by Karen Atwood
Customer service very good. Unfortunately the product I wanted wasn't in stock.
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October 2022 by Janet Stovall
Great selection of healthy, quality pet food and friendly, knowledgeable staff. Always a pleasure to shop there!!
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October 2022 by LAOS 67
Love using the pet baths, great atmosphere and friendly employees.
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September 2022 by Katie Coy
Wonderful pet store and Olivia is so helpful and knowledgeable about all of the products! We love it at Busch!