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December 2023 by Dianne Deffenbaugh
Very helpful, courteous people. Excellent service. Extremely gracious to this 80-year-old widow.
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November 2023 by Dave
Karl did an excellent job setting my tank, connecting and testing of the lines from the tank to the house. He was extremely professional and courteous.
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November 2023 by Sarah Lewis
They are prompt and friendly. Always out to fill my tank the same week I call.
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November 2023 by Virginia Winfrey
This company and their employees get a 10 out of 10! Customer for 5 years now!
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October 2023 by Shelly Womack
We have used Thimpson gas since they came to town. We like how easy it is to order propane or pay my bill. If I have to call then I get treated like I would like to be treated. Good, honest and dependable company. I recommend them! Oh and the prices are always competitive.
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August 2023 by Gerald Ulmer
Good service and fair pricing.
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June 2023 by Bill Williams
Great and timely service for refills and checking for leaks when needed. Very timely.
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May 2023 by Kristin Zolkowski
I had a difficult time communicating with the customer service lady after my gauge broke on the tank and I didn't realize it. She told me this is what happens to tanks and I should know better. Well I'm not a technician and she said I should of banged on tank. I don't feel comfortable doing that since my tank was leaking last winter. She was very impatient and told me there was nothing she could do. I contacted customer support and a gentleman called who was incredibly thoughtful and helpful. Had my tank repaired and up and running the next day. Whomever is handing email inquires is doing a fantastic job. Ive dealt with their phone customer service a few times and they are not trained with the same with the same thoughtfulness and respect Thank you.
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February 2023 by Tom
Fast delivery every time! Friendly, helpful staff!Thank you!
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February 2023 by Bobbette Webb
Always friendly and helpful! We have used them for several years and never a problem. I would recommend them to everyone. The last couple of years we have done the prepay and it works great for us. Never a worry about running out!!
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January 2023 by Brenda Tribble
Great propane company to work with. Helpful and knowledgeable employees. Courteous drivers. #1 best thing is their competitive prices!
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December 2022 by Joy Butler
Delivery driver came in my house to check my heater, which had a 5lb bottle hooked up so I could stay warm. He pulled his phone out & decided a picture was in order. I thought it was out of line & inappropriate.
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December 2021 by Manda McGaha
My parents haven’t been able to get them to come out to turn on their heat and said they won’t be for two weeks. It’s cold out and that’s not good business.
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December 2021 by Matthew Wall
Very friendly and helpful staff. Just a very busy season.
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December 2021 by Dave Anderson
Crew came to my house to fix a problem with gas line in my yard. The were super friendly, considerate, and went out of their way to do minimal damage to the yard. Great crew! Thanks
