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September 2024 by Patrick Rooney
If anyone read my last message. Please forget it.
This new one is: these guys do the best they can. Sometimes it takes a while getting parts needed. They have no choice.
I know they do a good job just have trouble getting parts needed.
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September 2024 by g
Poor Service, you get some thing back and your lights don’t work, etc. but yet they worked when they went in they put a deck on backwards. What the heck
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September 2024 by Allan Moore
We bring the mowers here for repairs
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July 2024 by Jamal Jadallah
Everytime i drop my equipment off for service i trust they only charge me for work needed, not try to upsell me on anything, & everytime i make a purchase i have the most knowledgeable salesperson helping, if they dont know the answer to a question they will find out before you leave. I Most definitely recommend scotts power equipment on lindbergh and st charles rock rd
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May 2024 by Joshua Weicht
This was a complete joke. First, I give them the literal picture of the part number I need, guy tells me "I need to know which engine it's for". So I find the engine brand, model number, horse power, date of manufacturing, and give him all of that only to them be told "I need the number stamped on the valve cover..."
So I then, while he's still done absolutely nothing, find the literal part online, give him the part number for him to look up only to be met with the most absurd look for me having the audacity to ask this guy to do his job. Then he looks it up, tells me it'll take a few days and cost $400.
It was $80 online. $110 at another local power equipment store. I already have the part in hand less than an hour later.
As someone that works in the automotive industry, this guy's entire attitude was poor from the beginning. He was lazy, unwilling to put in a basic effort and tried to gouge me on price. People like him give the industry a bad name and from the look of other reviews on this location, it's a consistent trend of poor counter people.
I laughed the entire way to my car when he told me that price...
Do better Scott's.
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April 2024 by Jeff Dauer
Scott's Power Equipment gets my highest recommendation. Their customer service is outstanding which is born out of their excellent communication. Whether it be buying new equipment or getting the mowers in our (Coffey's Lawn Care) fleet repaired or maintained. Todd gets our stuff in quickly and gets it repaired right. Again, we utilize Scott's services frequently and that is a direct result of their customer service.
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February 2024 by Dan Hart
Very professional and had the parts needed .
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August 2023 by Robert Morgan
Great service, helpful staff. Best place around to take yard work gear
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July 2023 by Jeffrey Grieshaber
Fast, thorough and friendly. Definitely recommend.
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June 2023 by Ken Korte
Rodney in service is awesome to deal with. Talk about knowing your stuff!!! He is really good at his job!!!!!
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June 2023 by Stephanie Cawvey
They get you because no one else sells Farris products. Very costly.
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May 2023 by Broke Boi
I am so glad I chose to do business at Scott's. With a beautiful showroom and friendly staff, you can't really go wrong. They helped me get my new STIHL trimmer up and going in no time and even tossed me a free ball cap! Seriously, if you want the best possible customer service experience, stop by and see for yourself.
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May 2023 by Armo78 B.
Pretty fast unloding ... 3 trucks before me total time 1H 30 min not bad . If you can arrive earlier than 8 am .
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April 2023 by Bill Bright
Not great for service!! Requested several times for a fix for gas gauge not functioning properly, it's like your left n!? , Never got back to with a fix !! Would not recommend service department !
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April 2023 by David Owens
They have good service and parts and the employees are great
