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February 2024 by clyde cameron
The staff is always ready to help you find and get what you are looking for. Answered all the questions we had. Keep up the great work.
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February 2024 by Laurie Whittenberg
Very good selections on cat everything's nice people,helpful clean store
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February 2024 by Pam Mcintire
Clerks were very helpful
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January 2024 by Sulai Vazquez
I don’t recommend this place. Need better customer service and employees with real interest to serve people. Nobody is working for free here. Customers don’t deserve that poorly service.
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January 2024 by Shelia Cain
Love shopping here
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January 2024 by E Hol
Nice people, prices are a little high
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January 2024 by Adam S.
The other reviewer who left a positive review today apparently didn't encounter the employee named Joyce. My wife went into the store to return a item that was too large for our dog. Joyce treated my wife like trash. The packaging was already torn from when my wife bought it. Joyce acted like that was the most horrible thing, insinuating that we tore the box. Then made my wife stand there while she (Joyce) taped the box up. Then she (Joyce) demanded the payment method used on the purchase by using just one curt word, "Card!".Customers should never be treated this way. We never will use this branch of Petco again. I'll drive all the way to Springfield's PetSmart or order online in the future.
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January 2024 by Ursula Mathis
Friendly Staff as always
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January 2024 by Dillon Sims
Branson missouri petco has horrible customer service .. a heavy set blond was my cashier and when i did t agree to riund up my purchas as a donation her demeanor changed and she treated me loke dirt.. this is twice there that the same woman has treated me poorly.. they should fire her as she obviously believes she is too good to do her job.. she purposefully avoided saying thank you! Great people u have working there! I wont b back if shes there!!!
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January 2024 by Rick Palmer
Came in to buy some tous for a friend that has two new puppies! Great selection and friendly employees!
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January 2024 by Taylor G
Went to this establishment in hopes of buying a exotic bird to feed to my Burmese python, Meredith, It was her birthday after all. All they had was parakeets and lovebirds, or at least I thought. Then I saw it, a cockatoo, the perfect birthday cake for my Meredith. Unfortunately they would not sell me this cockatoo whenever I informed them it was going to be brutally crushed to death by Meredith. -1 star.they did sell me 500 teddy bear hamsters though, in which Meredith did enjoy. Four stars
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January 2024 by Tiffani Lane
Store is clean and staff is helpful if you find anyone
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December 2023 by Kerry B.
I went in looking for grow lights, just decided to take a look at the reptiles they had. At least one lizard and three ball pythons had stuck sheds. I let an employee know, but she really only gave excuses. I'll give 2 stars just because she wasn't rude, and said she would let the reptile keeper know and turn up the humidity a bit.
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December 2023 by Hodges,
Clean, friendly place for all our pets needs. Staff is very friendly and helpful. They carry a wide range of products. They tend to be slightly higher, but most specialty stores are. Will shop here again.
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December 2023 by James
Got a real cool water fountain for my cats. They love it.
