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January 2024 by Rebekah O'Reilly
The rooms were great, very spacious. Sales presentation was as advertised, they weren't too pushy and respected our time. Thanks.
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December 2023 by jacob thurber
If you value security do not stay here.We have been here for a week and come here several times a year for the last 3 years. I had no idea the security was as bad as it is. There was a thief getting into cars in the heights side. This happened on Dec 17th at 0545. When I found out I had a computer stolen and my brother had 2 pistols stolen, we reported it to the front desk and the police. The afternoon of the 17th I went to the front desk to review the cameras. They only have one camera at the very begining of each parking lot and the quality is awful. You cannot see 2/3 of the parking lots. I witnessed multiple vehicles that were rummaged through and things were stolen. I asked the front desk if they were going to notify the guests of the incident. They said the have not and probably won't. They can just report it to the police... I asked if they sent anyone around the area to see if anything was dropped or if they could find and entrance. They did not do that until I asked 14 hours after the incident. I walked the area and to my suprise there are 2 unlockable gates that thieves can just walk right up to the place. Within 100 feet of people's back doors. Thieves can be in and out off a dead in road in minutes or less. I asked the on site manager if there were going to do anything about security and was told it's a corporate problem. I called corporate and they said it's a site manager problem. I finally get the general managers number (adam). I called him 2 days after the incident and all he said he knew about it was an email he glanced at. When asked if he had plans to fix the gate issue and get better cameras he stated they have been looking into it. I fail to believe this as there are other reviews on here concerning theft from 2019 and they have done nothing. When I asked the lady at the front desk how often this happens she stated. "It's usually in the summer not as much in the winter". They know they have a security problem and do not care to do anything about it. Two days after the event and im still talking to people around me theat had no clue someone was going through vehicles. The video shows the thief going through one mans car in his truck AT THE VERY FRONT OF THE CAMERA and they still didn't notify the old man about it. The only thing worst than thier supposed security is thier lack of care for it. I was contacted 2 days after the theft by the front desk. I was hoping it was about the video surveillance or the manager but no, it was a sales guy asking me to attend a 1200 meeting the next day for some time share stuff and I would recieve a $150 gift card. They will offer you things for presentations but nothing in regards to your stolen property or security concerns. I've spent thousands coming here the last 3-4 years and have had multiple families book as well so we could be close. We will not be back unless something is done about the security. We enjoyed the rooms. Also there was another lady that had a friend staying who's debit card was stolen. She attended a time share meeting and brought up the security. She was laughed at and told "that doesn't happen here" and was sent away from the meeting.
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December 2023 by Tina Roberts
Love the rooms! Great location and wonderful service.
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November 2023 by Da Ciao
The newer parts of the Spinnaker property, open to timeshare and property owners only.
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November 2023 by Sara Stoneback
Great location, quiet and safe. Large one bedroom unit but no dining table. Wasn't as clean as I would have liked it so I bought my own products and did the best I could. The picture is AFTER cleaning the flooring bathroom once already. Furniture should be replaced too. I just think traveling in general has changed so much as far as CLEAN.
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November 2023 by Bobby Stevens
My sister and mom and I went to Branson and stayed at my condo that I pay high maintenance fees that goes up every year at thepalace veiw heights when I arrived there there was roaches the place wasn't cleaned my feet was black from the floors the manager never got back with me I even email corporate never return my email so don't know where the maintenance fees going every year this is the second time I went there the room wasn't cleaned tge roaches did it for me this time .
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October 2023 by Steven Taylor
Very nice accommodations near main strip in Branson.
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October 2023 by Jamie Nelson Mensing (J.J.)
I love this resort!! Always nice friendly staff. Wonderful amenities. Resort activities on a daily basis. Pools (indoor and outdoor) hot tubs, on room jacuzzi tubs. Beautiful grounds with gas grills at the pool areas, tables, lounge chairs, club houses. Awesome atmosphere! Complete with ping pong, shuffle board, ect. Conveniently located close to strip.Rooms: Large rooms with on-suite and spacious living room & dining room and a nice sized balcony with a table and 4 chairs. Very comfortable with "home" feel. We enjoy our time at Spinnaker Resort.Nearby activities: Close to Craft Mall & Eatery. Close to the strip of Entertainment Venues.Safety: Handicap accessibleADA tiles (American Disability Act) for the blind.
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September 2023 by Ajay Pamneja
Nice spacious apartments and good range of facilities. Really enjoyed our stay. Swimming pools and the gym areas are well maintained and kept very clean. Shame there are no grocery shopping facilities on site, but that is not such a major issue. Fairly conveniently located for Branson attractions. Safe site and well protected.
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August 2023 by Doug Lowe
Our room was clean, spacious. Well stocked with clean, new towels and linens. Bedroom were very spacious. Wonderful bed and pillows. Kitchen had very good cooking supplies , dishes and lots if space and newer appliancesVery pleased with rooms and grounds. Activities were great. We did cookouts. Joined trivia. Made tye-dyed shirts, bingo. Movie night. Great staff!!!!!
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January 2023 by Gregory Roberts
We used a Getaway through II to spend some time in Branson.Check in went very smooth and the desk staff were efficient and friendly.We were very pleased with the unit, especially the size of the unit (lots of room) and the kitchen utensils available in the unit. The grounds were clean and well manicured. I was very happy to not only have outdoor grill by the pool, but also BBQ tools available for use. The activities building was perfect for guests to come join us for dinner. There was adequate parking throughout or stay. There was controlled access gated entries.The units were in good condition, and everything was clean and sanitized. Very well apportioned for our needs.The ice machine in our unit did not make ice very fast, so it couldn't keep up with our needs, however the front desk was very accommodating and supplied us with a bag if ice when we needed it.The front desk staff were very accommodating for any requests we made, and did their best to solve any issues we had.The location was a little tricky to find the first time, but once we were oriented we found it to be very centrally located to everything we wanted to do in Branson.We would definitely stay here again.
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January 2023 by Kimberley Wolfe
If you want security don’t stay here. The door could be pushed open from the outside and our vehicle, as well as 5 other cars, was broken into. We were told 3 different stories about the one camera out front that “doesn’t work” and it’s just there for “deterrence” which is funny considering it deterred nothing. The front desk just shrugged about it, not even so much as an apology, and I wouldn’t be surprised if someone that worked there was in on the whole thing. The code for the gate hasn’t changed and I’m sure half of Brandon knows it and could get into the resort if they wanted to. Not worth it.
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January 2023 by Linda Benjamin
The 2 bedroom condo at palace view heights was amazing, so much room, it was like having 2 one bedroom apartments, 2 kitchens and 2 living rooms. Very spacious and clean with a hot tub.
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January 2023 by Jami Brothers
Love this property...nice and clean, washer and dryer in unit. Nice pool areas, clubhouse for the kids, staff was all so nice. Highly recommend and definitely would stay again. Price was great compared to some hotels that weren't nearly as nice either. Lots of food options nearby.
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January 2023 by Shane Wolfe
Rooms were drafty and difficult to secure due to large gaps in both front and patio doors.More troubling was the lack of security. Numerous cars were broken into during our stay. Management offered no assistance, not even so much as an apology. There is a camera mounted on the front of each building, overlooking each parking lot. When we asked management about security camera footage we were told that the cameras don’t actually work and were just installed as a "deterrent“.The worst Spinnaker property we‘ve ever stayed at.
