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August 2024 by Brandon Beltz
Great help and friendly!
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July 2024 by James Simmering
Super helpful. Todd was especially nice. Quick and experienced. He had exactly what we needed. Highly recommend.
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March 2024 by Brandon K
I regret to express my dissatisfaction with Mailbox Plus’ services. Despite being recommended by a local RV park, my experience with them was marred by inconsistency and unprofessionalism. Upon contacting them to handle my mail forwarding needs, I encountered a series of issues that left me deeply disappointed.
Initially, I reached out to Mailbox Plus seeking assistance with forwarding my mail due to an unexpected departure. However, the initial uncertainty from the person answering the phone regarding their services set the tone for what followed. Despite assurances from Todd, the owner, that my request would be fulfilled, subsequent communication revealed a lack of follow-through and accountability.
Despite assurances that my mail would be picked up, excuses such as the RV park being ‘weird’ and deserted were offered when no attempt was made to collect it. This was contradicted by the RV park staff who confirmed seeing Mailbox Plus representatives on-site. Furthermore, their failure to provide basic information about my package during attempted pickups highlighted a concerning lack of professionalism.
Ultimately, the repeated delays, excuses, and lack of organization led me to question the reliability of Mailbox Plus’ services. As a result, I have chosen to explore alternative options for managing my mail forwarding needs.
For those considering utilizing similar services, I would advise exploring alternatives or utilizing the USPS’s free mail forwarding service, which offers a more reliable and cost-effective solution.
I hope this feedback serves as constructive criticism for Mailbox Plus to improve their services and customer experience in the future.
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April 2023 by Calvin Heisten
Always helpful and good service. Never had a problem.
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February 2023 by Julianne Thompson
My son went to Branson with family and a pair of his boots were left behind at the hotel. The hotel made arrangements for the boots to be shipped back to us through Mailbox Plus. There was a bit of a delay (honestly, I'm not sure if it was the on the Mailbox Plus end or the end of the hotel), but the boots were shipped back to us with 2 1/2 weeks at a reasonable rate. Once shipped they came quickly and arrived in good condition.
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October 2022 by James McAllister
Left a souvenir at the hotel and got charged way more than what should've been shipped regular mail. The best part, I got an empty envelope with nothing in it except a folded blank piece of paper and the mail receipt. Called and spoke to Todd and Jonne numerous times to get this resolved and got the "lemme get your name/number and I'll call you back." Problem was I never got the call back after being told each time. Use at your own risk.
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September 2022 by James Brown
VERY NICE ? FOLKS! VERY GOOD TO DEAL WITH! 5+ STARS! ?
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September 2022 by Matt A Ellsworth
They took good care of me.
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June 2022 by Tammie Rikard
I had to ship a very heavy and bulky 32” monitor which I did not have the box for. Everything was taken care of so efficiently and easily, all I did was plop it on the counter and he did the rest! I received such excellent and friendly service for a very reasonable price considering he did all the work and provided all the packaging. I am grateful for the extra effort he took to cut down a box to the size of my item, I know that saved me shipping costs and I appreciate it. I will definitely use this business again!
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May 2022 by Janet Walker
Friendly great service! Todd always goes above and beyond when I have special things to ship! He’s helped me with packing materials and always takes the time to search for the best way to ship my items.
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April 2022 by Michael Geister
Unfortunately the store hours caused me to close my account. Currently store and lobby hours are just M-F 10am - 3pm making it impossible for a working person to pick up their mail. Weekends are closed to both customers and carrier (FedEx, UPS) drop offs. Lobby was often haphazard and a package I received was never logged in and became “lost” in the back room for a few days. The carrier had proof of delivery but Mailbox Plus had no record. I insisted they check thoroughly again and it was then found.
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January 2022 by Helen C.
We needed to drop off a package for a FedEx pickup. We were staying at the Marriott on Green Mountain so we were pleased that it was right across the street. The gentleman who is the manager/owner was so helpful and printed off the package label since we didn't have a printer at the resort. How helpful was that???!!!
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August 2021 by Melissa Ellefson
Meh, I am not overly impressed with this store. They were helpful,but mostly because I insisted on it. My package was going to cost me over $30 and I thought that was too much. It was only after that I was offered a priority shipping box. Which would've save some work if she would've just offered me that before I had to ask.
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July 2021 by Wayne Wayne Shepler
Nice place, well organized, friendly staff, always helpful and friendly. I had a great experience using their service.
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June 2021 by Melissa Kaye
Meh, I am not overly impressed with this store. They were helpful,but mostly because I insisted on it. My package was going to cost me over $30 and I thought that was too much. It was only after that I was offered a priority shipping box. Which would've save some work if she would've just offered me that before I had to ask.
