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February 2024 by LaurenHolliman44
Walked in and told a lady what type of ring we were looking for and she made a face and we asked if they had anything like that and she said mm I have maybe 1. Showed us one ring and we asked how much it would be and if there was any type of discount (because we have been shopping for rings all day and there have been discounts on a lot of them) and she said mm no only 10% and we said oh ok. And then she just stared at us and we said thanks and walked out. Rude and terrible customer service. Went over to Zales and they were some of the nicest people and we made our purchase there.
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January 2024 by Jill Thomas
Great experience. All of the sales people were great!
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December 2023 by terri santifer
Everyone was so nice, so very helpful, and the prices were fantastic
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December 2023 by louis smith
Great staff very patient and and helpful. Gail will not sell you something you don’t need takes her time and ensures the sale fits you in style and price l!
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December 2023 by Roger Hughes
Came in looking for ideas. But found the perfect ring. Great sales associate friendly knowledgeable.
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October 2023 by Amy Cox
Missy, Hide, Alexis was amazing they was very patient with me also. I will be back.
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May 2023 by Shelly Cushing
Absolutely amazing customer service! I went 7 other places and NOWHERE compares.
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April 2023 by jijipeach
My boyfriend and me went here to get my engagement ring today! Wonderful customer service and a beautiful ring ♡ can't ask for better ?
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March 2023 by Sarah Dill
I always come in and get jewelry everyone is really nice and it was easy to get service.
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March 2023 by Austin Fletcher
Missy and Alexis were exceptional!
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November 2022 by James Newman
I took my wife's stuff in to be cleaned and the acting manager told and my wife she and her store will no longer do it take it to Springfield mo.i paid alot of money for warranty that they sold me to take care of my wife's stuff.if your looking to buy for your love one stay away from this store and company.i have called the complaint line several times to speak to a district manager and no call back from the district manager.if you vaiue your money and love one stay away from this company and what bothers me the most it our 25th anniversary and that store and there employees could care less I had something special picked out for my wife and these employees could care less.go somewhere else they said they were done taking care of my wife and I they don't see with out customers like me they would not have a job and the manager could care less.thanks Kay jewelers Branson mo for taking my money and ruining my 25th anniversary with my wife.
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May 2022 by Randall Lady
I went in looking for a bridal band that went to my wife's set. Gail was so helpful! She called several stores looking for the pre-owned band. She found it on the east coast and they are shipping it to our local store. My wife and I are so happy that Gail went way above and beyond for us. I'm glad that she took care of us! Thanks again Gail!
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February 2022 by Tanna Helwig
I work here. We always want to help our guests. Come in let us know your budget& we will get you the perfect piece!
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January 2022 by Ronda Del Boccio
Christmas week and they happen to be closed on this particular tuesday. And they did not update Google so Google thinks it's open. I'm posting a picture of the schedule for other people's convenience.
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April 2021 by Michael Hair
Above and beyond great service! Personal service unmatched!!!
