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April 2024 by Saroja Pendurti
On the banks of the lake "Table Rock " it is a scenic beauty. Tree in the centre of the resort enhanced the ambience. Restaurant and sweet shop are good. The chef who gave us omelet in the breakfast is wonderful.
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April 2024 by Mryrth BG
My husband and I went for a relaxing weekend and were overall satisfied. I like that there's a bar, restaurant, spa and additional activities on property so we didn't have to go anywhere to enjoy ourselves.The drinks at the Library Bar were not too expensive ($12 for a signature cocktail) and they allowed "to go" drinks to take back to your room and such.The restaurant was overpriced for what it was, but it was nice that we could relax and have a drink with our meal without having to drive anywhere.The spa was nice as well. I wish there was a space that was co-ed besides the whirlpool, but other than that, the aromatherapy showers were delightful.Our room was on the top floor and while it was nice and comfy, there were things that had collected dust, probably because that room hasn't been used in a long time. Room service ended a little early for our liking and they would not allow a delivery driver to come up to our room, so keep that in mind.They have an app where you can order extra towels, blankets, or coffee and such and it's easy to use, however, it listed that there was a buffet breakfast and to tap and see the price and the menu, but that button didn't work on the app. We just had bagels and coffee from the sweet shop instead. The vanilla bean latte was great!
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April 2024 by Tiffany Kiehl
We had a great stay over Easter weekend, enjoyed the Easter brunch. Their service is amazing and so attentive. Lots of space indoors and outdoors for relaxing. The hotel is slightly outdated, but in good condition. They really need to add EV charging stations. There is only one, hidden in the garage, and you need to bring your own charging cord.
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April 2024 by Janet Holland
Disappointed the food was not kept replaced, chicken was dry, and our waitress did not keep water and other drinks replenished. Won't be back and will tell others the meal was not worth the wait.
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April 2024 by JnL Rivers
Service was excellent. Water pressure in bathroom sink was low. All of the staff was very attentive and super friendly. Pool is open 24 hours a day and no kids after 10. View from waterside balcony was very nice.Nearby activities: There is access to a beach. Two playgrounds, tennis, pickle ball, indoor/ outdoor pools, and a nice hot tub, nightly movies. The interior view of the hotel is amazing. Trees, ponds, fish, sitting areas. Just an all around nice place.
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March 2024 by Jonathan Rivers
Nice place to
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March 2024 by joe meyer
This hotel is nearly flawless. Had lunch there and toured a room. Executive housekeeper was going through room making sure it was up to standard. All you little mom and pop hotels in Branson need to take notice. Well done Château.
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March 2024 by Elizabeth Zolecki
Water pressure was sad. The room was dirty,dust on everything. The employees were extremely good people, they are the redeeming factor to the place. Needs renovations badly.
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March 2024 by Dean Kelly
This place is gorgeous, all the service people have been really nice, and the amenities are fantastic! It’s March and there’s still so much to explore and do. If we weren’t also doing stuff in Branson I’d have been fine just hanging here with the kids. Playground, indoor pool, movie theater, ice cream shop. Just awesome.
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March 2024 by Kolie Kalyani Eko
I would give this place 0 out of 5 stars if Google would let me. They are unresponsive to customer concerns and lie about the price of their rooms. Complete bait and switch situation! Make sure you get any price quotes from them in writing or better yet, I recommend staying closer to the main strip in Branson. I wish I had stayed at the Hilton.Rooms: Fairly dated, poor customer service
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March 2024 by Christopher Broach
Great weekend trip! We had a few minor issues that were mostly corrected very promptly by hotel staff. We were a bit before the normal "season" so these were likely just out of ordinary occurrences. Highly recommend the spa if you have the chance!!
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March 2024 by Linda Feitshans
My husband and I arrived at 2 pm and the staff allowed us to check in early, which was very nice and convenient. We were in one of the vice presidential suites and the room was very clean and roomy. The hotel was not crowded and it was quiet and peaceful on the 10th floor. My reason for the 3 star rating is due to the coffee maker in our room being broken, which caused us to search for coffee in the hotel. We went to the breakfast area solely because I needed my coffee and our keurig was broken. This resulted in an insane, crazy, unbelievable charge of $25.00 per person plus tip, for weak mediocre coffee, and breakfast food, that is complimentary in most other, much cheaper hotels. The food was not good at all. Nothing special and it wasnt fresh nor very hot. Seriously how do you screw up bacon? Considering what we paid for the suite, to slap another $50 plus charge for what is a typical free at most other places breakfast is just wrong. We felt really burned by that and it really soured my whole experience at this hotel. I wish I had driven to a gas station and paid 2 bucks for what would have been better coffee. Don't go to breakfast! It's a major rip off. Dear Chateau on the Lake, free the breakfast!!!
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March 2024 by Joy Murphy
Very disapointed in this hotel. I had to wait 1.5 hours to check in my room. I requested a balcony room for the view. The balcony was located over a noisy roof area with view of tree tops. Not much of a balcony at all. Small strip of space with sliding doors. The room was filthy. My coverlet and comforter was covered in blood droplets. The bathroom floor also had dried blood spots. They were low on supplies and have no cleaning help. Finally the room was cleaned the next day. A clean room is high on my list of expectations especially at $246 night. A balcony with a view is a joke when located above noisy running fans or motors of some sort. Management had no options. Staff was friendly. I have always loved coming to this hotel but this trip completely changed my mind.Rooms: They lack cleaning staff. Room was not clean. Bedding was filthy.Balcony is a joke
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March 2024 by Jamie Carter
The lobby and common spaces including the bar are lovely. Upon check-in, we got a briefing that the restaurants had limited hours with no room service (the reservation did say no room service—I missed that).The room was clean but really dated which kind of made it seem less clean. The bedding was all sheets and crisp and clean—which I appreciate, and the bed was comfortable. Only one coffee cup was provided with the Keurig and no WiFi instruction. After talking to 3 people via phone to get the WiFi code, they told us to look on the key card, nothing, then corrected telling us to read the key card envelope for instructions… okay. The bathroom toiletries were fine and plentiful. The website dining hours for breakfast were wrong when we went down; the hours posted on the door were crossed out with corrected/ reduced hours in pen.We left for a day in Branson around 1:30 pm, and called requesting maid service whenever convenient. We returned at 11 pm and found the room not yet serviced. We called asking for towels and a coffee refresh. We told them we had called for a refresh midday; they asked multiple times who we talked to. We said, we had no idea who we talked to and would like towels and coffee. A nice frontline guy showed up quickly and took care of the basics.We chose to be outside the convenience of town and pay extra for a special experience including a lake view room. We did have a very nice view but we didn’t really want to spend time in the room or hotel for that matter—nothing much to do here and few if any dining options depending on the day and time. Overall, nice view, nice frontline people, but the rooms and attention to detail were mediocre. It felt very off-season, understaffed, and not well attended. It wasn’t cheap and tax and the “resort fee” added almost $200 to 2 nights stay.Next time we’d stay closer to town with a restaurant in or nearby (walkable) or rent a condo where we could bring our own basics like coffee and breakfast fixings.Rooms: Dated. Clean but very 70’s or 80’s version if “Chateau”. The online pics are pretty accurate but it seems more dated in person.Food & drinks: Lacking options. Sweet Shoppe had good coffee but they were “out” of several things. Nothing else walkable or nearby via quick drive.
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March 2024 by Skylar Davis
The bar in the library was the best experience. Bonnie, the bartender, makes the BEST old fashions. She has a whole menu with authentic drinks that were nothing like I’ve ever tasted before. We’ll be back!!!
