Bowling Green Pharmacy

Most Recent Comments

• April 2024 by Vicki Nash
  Friendly, fast service.
• February 2024 by Marjorie Jamieson
  See below for current review on 1/24/24 12/22/23. Something has definitelychanged. Called in meds earlier this week and were ready the next day. One faux pas: I called in three but only two were filled. Said only had 2 requests. No. Fixed that small problem and it’s ready today. BRAVO!!!Really prefer writing upbeat reviews.1/24/24OK. I’m a believer. I switched my scripts to this business last week. They took good care of me. Did all required in a timely manner. The wait when picking up medswas acceptable, actually no wait at all. They’ve always been polite and helpful, that has continued. The service has improved markedly. I now feel quite comfortable doing business here. I recommend this pharmacy to all.Returned to this business today(see below) and asked what the problem was. Brenda the pharmacist told me they take care of customers in the store first and that they aren’t paid enough by the insurance companies to be able to hire enough or more competent people. They work at the pace they do so as to be sure to not make mistakes.They do however have technology in place for customers to order meds and and be texted when they are ready. I had to ask specifically about each piece of technology. The information was not offered. Maybe she would have gotten to that if I’d waited.The information on the technology should be posted prominently on the website. Maybe I just missed it. Again Brenda was very nice but had practiced this speech and delivered it many times.From what she told me customers will just have to wait if they choose to do business at Bowling Green Pharmacy.Having an option to big pharma in town is a definite plus. I want to support this locally owned pharmacy but yesterday, 11/28/23 was not a good start. We were led to believe the scripts would be ready Tuesday morning I went to pick them up at 2:30, waited 20 minutes to be told come back in a little while. I said “be back in an hour”. 3:45 went back still not ready and one still had to be ordered. Was told to call before coming after remainder of order. ?‍♀️?‍♀️No wonder the phone is ringing constantly.I really want to use this pharmacy. There seems to be plenty of employees, the people seem to be busy but there is a definite problem.Inefficiency?Not enough tech licenses?I don’t know but this really needs fixing.On a positive note everyone is nice, personable (but obviously used to complaints.)
• January 2024 by Latoya Florence
  They take to long to get your medicine ready
• December 2022 by Martin Anders
  It’s so nice to have hometown service. When we have a problem with a prescription they go the extra mile to contact your physician to resolve the matter for you. Brenda and all the staff are the best!
• September 2022 by Salena Rebel
  They are sweet an they make sure u are up to date on ur prescriptions my fav would be brinda an Whitney
• January 2021 by Robert Rogers
  Very nice people and clean as a pin.
• May 2020 by Joan Lovelace
  They actually know my name there. Service is great. They don’t play doctor like Walmart does. Friendly and pleasant!
• September 2019 by Kathy Houchins
  Definitely the best pharmacy in Pike County. Always on top of your needs! 5+ STARS
• September 2018 by Josh Baker
  I wanna give a big shoutout to Shari Elayne Black and the Bowling Green Pharmacy! You all are amazing! Thank you for being there in my time of need!
• June 2017 by Karen Ramirez
  The service is always great, the employees are friendly, and very professional, with a small hometown feel. They go out of their way and beyond, to make sure they have the exact meds you need, and when you need them. I wouldn't take my business anywhere else.
• May 2017 by Chris Mills
  The prices at this Pharmacy are way better than Walmart. The staff is very friendly and the pharmacist is just as friendly helping me with my medications and making sure that everything is going accordingly.
• May 2017 by A Hawk
  Very informative and helpful. A fresh breathe of pollen free air.
• April 2016 by robin talley
  For caring and respect BGRX is the best1.Explained that if there is a need to take with food and what meds currently on might interfere if taken at the same time. Excellent service