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March 2024 by Jairicia Gravitt
?TIFFANY FRAN?IF I COULD RATE THIS PLACE ZERO I WOULD. I AM WARNING YOU KNOW DO NOT GO TO THIS PLACE EXTREAMLY ALLOWING TIFFANY TO TOUCH YOUR TAXES! HUSBAND GOT OUR TAXES DONE ALMOST A 3 WEEKS AGO AND SHE TOLD US WE OWED ALMOST 4K TO THE STATE, WHEN HE ASKED IF SHE WAS SIRE WE WASNT MISSING SOMETHING SHE STATED SHE WAS SURE EVERYTHING WAS RIGHT AND MADE A REMARK SAYING YOU MAKE ENOUGH MONEY YOU SHOULDNT HAVE NO PROBLEM PAYING IT ? WHICH IS NOT THE POINT. HE PAID 300 AND HE WAS BRINGING ME HOME PAPERS TO SIGN BEFORE SHE COULD FILE THEM. WE HAD BEEN STRESSED OUT FOR 2 WEEKS WONDERING HOW WE WERE GOING TO PAY THIS! THE MENTAL STRESS ALONE WAS SICKNING ? WELL I REFUSED TO SIGN THE PAPERS UNTIL I GOT A SECOND LOOK AT THIS AND IT WAS CLEAR SHE MADE A HUGE ERROR. WE DIDNT HOW THE STATE ALMOST 4K, WE OWR AROUND1400!!!!! WHICH IS DOABLE. SPOUSE TOOK THE PAPERWORK BACK UP TO THE OFFICE AND SHOWED THE MANAGER AND TO FIND OUT TIFFANY NOT ONLY MESSED UP OUR TAX'S ALONG WITH OTHER CUSTOMERS TAXES, SHE HAD ALREADY FILED OUR TAXES WITH MY AUTHORZATION. I HAD NOT RETURNED ANY PAPERS WITH MY SIGNATURE. MANAGER TOLD MY SPOUSE SHE WAS GOING TO HAVE SOMEONE DO OUR TAXES OVER AND SOMEONE WOULD BE GIVING US A CALL. NOONE EVEN CALLED US HE HAD TO CALL HER. SHE ALSO SAID SHE WOULD REFUND OUR 300 WE PAID WHICH COULD TAKE I THINK 10 DAYS. ITS BEEN THAT AND EVERY TIME MY SPOUSE CALLS I FEEL LIKE HES GETTING THE RUN AROUND. THIS IS FAR FROM OK! SOME THINGD SHOULDNT BE TOLERATED AND THIS IS ONE OF THOSE THINGS. THE MENTAL LOAD SHE PUT ON US SMH AND WE STILL HAVE NOTHING. WE PAID 300 TO GET OUR TAXES SCREWED UP AND FILED INCORRECTLY AND STILL HAVE ARE STILL WAITING ON OUR TAX PAPERWORK TO BE DONE CORRECTLY. ? still waiting on refund and manager/ team lead has every excuse in the book not to respond to calls smh .Place is a joke! Didn't take us 10 to 14 days to pay you to screw us over shouldnt take that long for you to make it right
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January 2024 by Glen Luckett
Cost me lil over 300.00 to have my taxes done.
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February 2023 by Blade Bannister
This place is a joke. Made an appointment over a week ago, got a call saying can’t help me until Monday. Preschoolers run this place. They are liars and will say they thought someone called you??? what can you expect when they hire anybody!!
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May 2022 by Jammie Curry
They are so friendly in here. They always great you with a smile and it don't feel like it's a "have to" smile.
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May 2022 by Linda Wells
They were friendly, asked many questions, asked for documentation I had overlooked, and kept my stress to a minimum.
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April 2022 by Tonya Mckinney
Had good service for the past 30 years
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March 2022 by Angel Smith
Mary was amazing in helping me understand everything
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May 2021 by Susan Rasmussen
It was awful. She messed up on my account number an my address. So im really doomed. Haven't got my stimulus or refund because of H& R blocks tax person. An they refused to help me after thier mistake. Ignored my phone calls an everything. Wont be going back to another H&R block EVER...
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April 2021 by Anthony Careers
You have done good work for me in the past. You know my returns. Why would I go anywhere else?
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March 2021 by Jena Holstun
Dropped my w2 off a month ago and still are not done. 1 w2, easy piece of cake tax work. Taking my business elsewhere.
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March 2021 by April Reuter
Not sure yet but b4 they were great. We shall see
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January 2021 by Kevin Cooke
Excellent service
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December 2020 by kimberly nivert
I worked for them yrs ago. Loved it. They really care about employees and their customers
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July 2020 by Darren Fletcher
Good customer service.
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March 2020 by Deana Hendren
Very satisfied with service.
