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January 2024 by Jeanette Peery
Went through the drive-thru today noone was in line at any of the lanes or the window when pulled up to the window the lady the proceeds to tell us we can't be in that lane because it's reserved for commercial accounts and ATM have been there many times this is the first ever being told this there is no signage saying so either even took a picture if it would allow me to post it I would
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October 2019 by Carolyn Heady
Very nice people to do business with.The only thing I wished they would do is go back to free checking.
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July 2017 by Edward Collins
Absolute con artists and rip off kiNgs not mention the fact that they are rude as they rip you off. Avoid them like they are the plague and save yourself a lot of time trouble and money. I put one star only because negative stars are not allowed F you new erA scam artists
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September 2016 by Brandon Pruneau
I guess I have to give a star? Anyways I went in Wednesday morning around 10am. I told them I lost my debit card and needed a new one. They said it would be ready by the afternoon on Thursday. I didn't hear from anyone from the bank and I get off after the bank closes. I go back Friday still nothing. It is now Sunday and I have no access to my bank or money. This is horrible service. I have been without money since Thursday. Thanks New Era Bank. You guys are awesome. Keep up the good work. Worst bank I have ever had to deal with. I would never recommended this bank. I can't believe you guys replaced commerce bank. They were 1,000,000 times better.
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March 2016 by Mary Storz
I went today to pay a balance I owed that was $400.00 dollars. I handed them a $15000.00 dollar check to fix the account and to cash the check. They would not take the money to pay the account or cash the check. I was turned away, they didn't take the money or cash the check to fix the account. This is the most insane thing I have ever heard of. They are rude, inconsiderate and obviously don't care about there customers. I will be paying the amount owed to them but I will never bank there again and I am letting everyone know they don't take care of there customers. Go somewhere else.
