8AM - 5PM
1000 W Broadway St, Bolivar8:30AM - 4:45PM
328 S Main Ave, Bolivar“1. The personnel are courteous, friendly and helpful. 2. They are professional and know the business. 3. They go the extra mile to help the handicapped and elderly. 4. They work efficiently in order to reduce wait time of customers. On the other hand, they will not rush customers until their needs have been met. 5. They respect and show appreciation for the military. 6. They have consistently served Bolivar. 7. I only have positive statements for them. 8. The building and outside areas are old and beginning to look like a third world post office. 9. Kudos and a big "Thank You!" to those professionals! The federal government needs to: 1. Relocate(?) and build a new attractive Post Office in Bolivar. It should be designed to move mail more quickly. 2. Large packages should be stored in a part of the building that can be quickly retrieved by staff.. 3. Large PO boxes in the lobby should be placed so that the old and handicapped can easily open them--not too high or not too low. 4. Redesign the parking areas. 4.1 Insure that the building and parking area is lighted 24/7 for customer safety. 4.2 The lot should drain well. 4.3 The lot should be designed for easy and complete snow and ice removal. (Avoid lawsuits!) 5 Run the Post Office like a successful private business. 6. Our home mailbox was vandalized more than once. The post and box was not repairable last time and I removed it. (Other mailboxes in the area were vandalized also.) 7. Now we are now receiving all mail in a secure PO box located inside the Post Office. 8. I understand that damaging boxes and stealing mail is a federal offense. The Bolivar Police Department and the Polk County Sheriff's Department do not have the manpower to enforce this federal law. Federal law should be enforced by federal funds. 4, We have one of the best Post office systems in the world. Let us maintain this good work! God bless the USA! Dr. John E.Russell Chaplain (COL) AUS, Retired PO Box 1021 Bolivar MO 65613-5021”
“I had a great customer service experience thanks to Lois! She went above and beyond in helping me with a returning a package as I printed off the incorrect label. Step by step, Lois showed me how to cancel my label and drop off location, and then walked me through how to opt the correct choice and even let me send it to their email to print. They also took care of packaging the box, they fixed my mess. Thank you for taking time to help me.”