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February 2024 by Jacob Hasty
Phone system sucks with no option for representative. No communication, no human beings around to help. You get Stuck in a box, shoulder to shoulder eith death sounding people and you ZERO support. They made me reschedule for beign 5 minutes late. Didnt know this until an hour of sitting with no help and no one to ask. I will actively avoid quest for any of my services. Good thing you get forced here without knowledge or choice or they'd be out of business.
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November 2023 by Rachel Vannatta
Very nice workers but unfortunately the two times I had gone, they messed up and ran the wrong tests.
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November 2023 by Lucas Wilson
You guys need to update your schedule on here, I made and appointment online for today and just to get up there and you guys are closed on Saturdays. I don't know how the website gave me an appointment time if you all are closed.
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June 2023 by A Carney
Fast and friendly. It was not busy.
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February 2023 by Ashley Thieman
Everything went smooth and quick!
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November 2022 by Rod D
Had to get some blood work done every 30 days for a few months, never had an issue with booking an appointment online or viewing the results/faxing/printing them all through their website. People were always kind. Wait times, on occasion, were pretty long (seemingly for no reason), only reason I knocked a star off. But, all in all, a decent establishment.
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November 2022 by Rod A
Had to get some blood work done every 30 days for a few months, never had an issue with booking an appointment online or viewing the results/faxing/printing them all through their website. People were always kind. Wait times, on occasion, were pretty long (seemingly for no reason), only reason I knocked a star off. But, all in all, a decent establishment.
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November 2022 by J
Tried to schedule an appointment came into building no receptionist no one willing to answer the door just a computer kiosk screw this company I’d rather been seen by Dr. Kevorkian pathetic this facility should be closed
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November 2022 by Tyler Johnson
$1100 for a single test. Didn't push through insurance and now I'm fighting to get this covered. Joke of a company.
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September 2022 by Sandie Ladue
Took my 10-year-old granddaughter here today to get her blood drawn for the first time ever not only did the technician ask her if she wanted to see her blood once but ask her again did she want to see it my granddaughter was there for anxiety that's why she's being tested so this caused her anxiety level to go up and I didn't appreciate it the technician should not be doing stuff like that she thought it was funny we did not then orders my grandson in the room to watch her draw blood from my granddaughter like he wants to watch that she acted like she was in charge of him clearly she is not
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January 2022 by Brian M
Very poor customer service. Lab technicians are also cashiers and process your insurance information. There is only a kiosk to check you in. My young son was upset about getting his blood drawn so she sent us to another room to “figure it out”. She didn’t ask another technician for help. It seems like a very unprofessional lab, very different from any lab I’ve been to before. She never came back to check on me. I never saw another employee. I walked out after waiting quite awhile.
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August 2021 by Brittany Etienne
Came in to check in for a appointment. Used the digital sign in as their is no one up front you can talk to. Blood work lady came from the back and called for a Dana which she was immediately told wasn’t here. The lady then pointed at me and told me to come on back because I was next. Went back and she starts calling me Dana. I told her that I wasn’t this lady and that’s what everyone told her in the waiting room. And she tries to tell me she thought I was her and I was late and needed to go back and sit in the waiting room. I tried to show her my paperwork to see which paper I would need to keep on me for my quest billing. She refused to look at my papers. Extremely frustrating and staff is very rude. Will not be returning. Will request to test somewhere other than quest
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May 2021 by teena white
Very nice. Very quick.
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May 2021 by Tina Bales
They were unable to find my81year old mother's faxed lab orders, that were faxed 3 times and would not call the doctors office when requested to directly. But instead once again asked my mother to call the office and have orders faxed again. Even though it obviously wasn't working. Not helpful at all.
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March 2021 by Kat R
Best Blood Draw Ever!! I was nervous because I rarely have my blood drawn, but had to have 6 vials drawn. I expressed my apprehension to the phlebotomist and she allowed me to relax in a pull out chair which did wonders for my anxiety. She proceeded to find my vein easily, which I thought would be hard to find. I barely felt the stick.I am so grateful for the expertise and care she took to put me at ease.My parents came here for blood draws and now I know why. They are kind and know what they are doing.Thank you for a great experience.PS the Mapquest location is not correct. It is behind Popeyes Chicken on Highway 7 in Blue Springs.