-
January 2024 by Janice Selck
Wonderful to deal with!!! I will certainly be back for all my auto repair needs!
-
December 2023 by Steve M
They aren't doing state inspections, but their web site let's you schedule one. You don't find out until you take time off work and drive there for your appointment. They need to fix this!
-
November 2023 by Vince Cappelettii
Arrived early but staff was able to accept me right away.Even though I scheduled an appointment in advance the information I entered online was not transferred to the billing system,so we had to enter the data for the second time.After starting the oil change I was informed that they did not have my oil filter in stock. They went to a parts store to get one.This added about 25 minutes to the appointment. After the oil change I had to wait on a cashier to work up an estimate for future work.One of the items was a replaced spark plugs process that was worth about $800.Oddly enough I had just done this with the dealership less than 10,000 miles ago.Obviously it was not really inspected.When I got in my car to leave the steering wheel was oily.The good news, I got oil and it was almost half price what I am used to.I guess you DO get what you pay for.
-
November 2023 by Shelley Riley
Jordan and Michael went above and beyond to keep me constantly informed as to the progress of my repairs. They fixed my car in a timely manner. Their customer service skills were excellent. Big thanks and much love to themServices: General repairs & maintenance
-
November 2023 by Chelle Ivy
I had THE BEST experience!!!! Even though my service was a pricey one Jordan went way above and beyond to make sure I was provided with phenomenal and competitive pricing and service . I need alot of work done on my old car and with prices of everything I refuse to buy a new car. Let's just say I have found myself a new car shop and will not be going anywhere else !!!!!!Service: Auto brake replacement
-
November 2023 by Rickey Davis
Jordan @ the Blue Springs sore had me in & out as he promised. Courteous & professional. Only minor issue was when I left, the low tire pressure warning light was on. I checked the tire pressure when I got home thinking I picked up a screw or nail, but all 4 tires were 25 lbs.
-
October 2023 by Robert Stevens
The team at this repair center is absolutely amazing. They gave great suggestions, and help out in anyway they can with ideas to help you make your vehicle last longer. They are also very timely and efficient in getting you in and out without sacrificing the professional quality.
-
October 2023 by Lorraine Broome
The only thing that I did not like about the service was the constant misleading information. I was told several times that they was going to put my car in the bay to work on the tire and every time I called the car was still sitting outside, and, they would say it’s gonna take us 30 to 45 minutes to get it in the bay. My car had to stay overnight and when I asked him “is it going to stay in the bay? “They actually said it never made it to the bay. It’s going to stay outside , so I waited for five hours for them to get the car in the bay to fix the tire and the car, had never made it inside the building. Meanwhile, that’s what they constantly was telling me for hours. The misleading information was unnecessaryService: Tires
-
August 2023 by Cheryl Mason
Would you believe 5 o’clock on a Friday night an alert comes on my dash “Check charging system”. I have a new battery. I went to Auto zone and they verified it needed an alternator. Free check. Good people. So I start searching for mechanics in Blue Springs who work on Saturday. Very few. Called Meineke and asked him for a miracle that I need my car by noon tomorrow to drive to downtown KC. The Service Manager, Martel, said Yes, bring it by now and we’ll check it for an alternator. By 10:30 Saturday morning it was done!!! I was so desperate Friday night and the manager was so kind and listened to my story and he made sure my car was running when I needed it! I brought a dozen donuts for the crew. And tipped the mechanic, Chris. Hey, people need to be shown appreciation!
-
August 2023 by Matthew
Martel helped me out greatly understanding I had kids and a wife to take out to her grandmas surprise birthday party and they all got it done with couple hours to spare! Awesome customer service!
-
August 2023 by Sandra Stewart
Garrett was so helpful from beginning to end. He honored my lifetime Meineke warranty, even though the company was purchased by a new owner and I was no longer in their system. I was so grateful and would recommend the Blue Springs Meineke to everyone for their great service. This is my new go to shop!!Service: Brakes
-
August 2023 by Brenda Dennis
Long story short, the lock cylinder locked up. I could not turn the key at all. Of course we all assumed the cylinder needed replace. Reluctantly I approved having it replace for almost $500. As the mechanic, Jr, was disassembling the dash area he noticed that the cylinder began to work. Turns out the original cylinder was okay and my repair cost dropped to $65 just for the time spent on it. I'm so grateful that the mechanic, Jr, was so honest about this. Sara, the receptionist was great as well. She kept my updated promptly with what was going on with my car. I will return for any work I need done in the future.
-
July 2023 by K*Lotus Justices Flowers
The service was great but long! I'm not sure if y'all top off like check the fluids but that will be nice my windshield wiper fluids was low.Service: Oil change
-
July 2023 by Amir Yousef
Extremely satisfied with the service done to my vehicle and the great customer service by Their manager Sarah! I will be referring everyone because of how welcoming, understanding, and patient she was with me!
-
July 2023 by Sara Abernathy
All the employees are great! They did everything they could to make sure my car got fixed up at a price I could afford. They have definitely earned a loyal customer!Services: A/C installation & repair
