CVS Health in Blue Springs offers a convenient and reliable place for health management, open seven days a week. Customers can find a wide range of products from prescription refills, COVID-19 and flu tests, vaccinations, personal care items, to healthy snacks. The store promotes savings through the ExtraCare® program, allowing shoppers to earn rewards and access personalized deals. Customer experiences at CVS vary, with many praising the friendly staff, particularly a team member named Zahra, who is noted for her exceptional customer service. She is recognized for her helpfulness, warm demeanor, and ability to turn stressful situations into positive experiences. Customers appreciate her knowledge of the store and her willingness to assist. However, not all experiences at CVS are positive. Some customers report issues with management and staff interactions, particularly at the self-checkout. Instances of perceived abruptness from supervisors have led to frustration, highlighting a need for improved customer service training among management. Overall, CVS Health in Blue Springs strives to provide a comprehensive shopping experience but could benefit from addressing customer service concerns to enhance their reputation and customer satisfaction.
