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March 2024 by Pamela Robbins
If this is the one in ann arbor then i confused it with another one in bethany. This hotel isn't but a step above --i dont know what. The room had no phone, there wasnt anyone at the front desk, the breakfast was frozen waffles, no maid service till the day before we left. She brought towels but didnt empty the trash. Im embarrassed to say a friend came for one night and the room they were given the sink was falling out. The bathroom door didnt close. I would never recommend this location. My husband has been a member for over 20 years and NEVER had a room like these.Noteworthy details: Awful
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March 2024 by Micah Forsberg
Such a clean room to stay in. Nice people and good breakfast for my low carb needs.Safety: Lots of light to keep our RV safe.
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March 2024 by Chelsea Best
Room was good, clean. Service was good. Pool was closed, unfortunately.
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March 2024 by Hernan Quintanar
Can’t say much about the service. I got there 40 minutes after we were quoted $109, before being charged $120 once I showed up, had to wait for him to get out of the bathroom, heard the flushing but no hand washing. Again, being told that my wife was lying and to top it all having my kids to go to a separate room cause we are too many, 6 for a double bed, makes me wonder how do they keep business going?
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March 2024 by Jessica Struzik (Green Web Design)
Very comfortable. And a good breakfast. We loved the pool.
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March 2024 by Linda Hersom
Incredible experience. This hotel should be rated higher. Great beds, pillows, linens. Very clean, smelled fresh. Great water pressure. Great heating/air conditioning. Great TV.Wonderful stay.
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March 2024 by Brian Magnuson
Quality Inn is a hypocrisy 6/7 Mar 2024. This place is run down. Cum stained sheets and nasty bed spread! We brought it to the attention to the young lady working that evening. She came to our room to look at it and said she would move us to another room and she left. We repacked our luggage and emptied the Jacuzzi. I went out to the front desk and she informs me they were only going to change the linens - her and her juvenile brother changed the sheets. The new bed spread STILL had stains on it. The lady said those stains were made by the bleach. Nasty... get rid of them!!The pool was warm when we arrived. I use the pool for physical therapy in the morning.Went to use the pool in the morning and the water temperature had dropped noticeably. The windows were left open, 44° ourside - and why we went with an indoor pool! Susan, at front desk, said they open the windows because the ventilation system was down. Have Maintenance fix your broken stuff!!Wall paper bubbling and peeling, stained ceilings, plumbing fixtures loose, grout missing around tiles, plastered walls that need repainting... Good grief!Compliments to Susan for knocking $25.00 off our bill - the Management didnt think our inconvenience was worth anymore.We got a bad experience and funny story on how we paid so much...the room was dumpy!!
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March 2024 by Gina Frechette
I would stay here every time!!Super clean, comfy beds, quiet and very nice breakfast spread. The front desk helpers were soooo nice and friendly!Highly recommend.
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March 2024 by Nicole Smith
The bed was absolutely miserably uncomfortable. The hot breakfast is a waste of time. Customer service was okay but personally I think it was a waste of money.
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March 2024 by Mark & Alicia Stovern
King suite was clean, spacious and quiet. Staff was helpful and pleasant. Hot breakfast was great. Eggs, sausages, potatoes, biscuits & gravy, cereal and yogurt assortment, fruit, juices and coffee. Will definitely stay here again!
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February 2024 by Isaac Giron
My vehicle just happened to break down in Bethany and I chose quality Inn for the first time. The staff was excellent and very accommodating and helpful.The rooms are clean and spacious with comfortable beds as I travel Missouri often if I need to stop, this will be a waypoint for sure.Thank you for being Rockstars!
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February 2024 by Jared Banker
This place is absolute dog water!!! Big fat 0 for rating. Didn't shovel their sidewalks nor put ice melt down. Bedding was not changed to fresh clean new ones. Blood stains on pillows looks like someone splattered something all over the drapes and walls. For sure mold. My co-worker and I bother are sick after being there for 3 days. It's a family operation. Dude has his kids cleaning the rooms. Said the cleaning people didn't show up. Haven't seen any cleaning people besides old dude and his kids. Towels have yellow stains all over them. I could go on and on. This business should be shut down. The worst experience as a hotel ever.
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February 2024 by Brent Everest
Started out feeling nickel and dimed due to the $40/pet/night fee. The pet fees (for 2 pets) were more expensive than the room was per night.Then we get into the room and there are innumerable issues:* Stains all over the bed (side, comforter, sheets, pillows - literally everything).* Puke still stuck to the side of the bed from a prior visitor* Open-ended cords sticking out from the bottom of the A/C unit* Stains on the curtains.* Paint stains on both the bed and the curtains from the worlds worst repaint job* Tape residue on each of the drawers of the furniture, clearly marking it as shipped reuse from a prior hotel with broken drawers and non-fitting pieces.* Breakfast was almost always empty / picked over by 0730, and the food was lukewarm at best (the little that you didn't have to prepare yourself)* Hearing children screaming and tearing down the halls at all hours of the day* Overhearing there's an "early check-in fee" for checking in 20 minutes early, as another guest had happenstance arrived slightly early and his elderly wife was a health risk staying out in the cold (it was ~5°F) waiting for the "proper" check-in time
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January 2024 by Connie Gentry
Overall I am super impressed with this hotel. I was worried with such a great price for the king suite that the accomadations ls would be sub par. Upon walking into the room we were greeted with freshness in the air. Plenty of space in the room to feel comfortable. Bed was lovely and pillows nice. The bathroom was not the greatest. The light flickered, there was several hairs and the drain was kinda gross. But in the grand scheme of things the bathroom is low on my priority. A good wipe down and we moved on. It was very quiet. Couldn't hear our neighbors at all. We didn't have the breakfast offered as we wanted to get back on the road. The staff was friendly. For a small town cheaper hotel this place definitely was much more than we were expecting. Will stay here again.
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January 2024 by Mari Rush
Fast and easy check in. Clean, quiet, comfortable.
