-
September 2022 by Bert Winn
My wife and I had a very pleasant shopping experience from beginning to end. The delivery men we're very polite and placed each piece of furniture right where we wanted it and they took all the packing materials with them. Thanks again and thanks for the cookies too!!
-
February 2022 by Rhonda McCoy
Friendly staff and great selection of merchandise. Highly recommend this store.
-
January 2022 by J. Wilson
We were looking for things affordable without sacrificing quality and this place goes above and beyond. We live in an older Victorian style home and wanted a few pieces to update modestly. They not only met our expectations but exceeded them. The staff is always professional and work with you to meet your needs without all the pushy sales type. They truly want you to be happy with the selection and choice of product in which they stand behind. Highly recommend!!
-
November 2021 by Alexis Dekrell
Absolutely horrible sales workers. Highly recommend never working with Jody for any sales through this store. You will waste your time shopping around, as she will claim she immediately has sold your set after stepping foot out the door. She gave a quote on an entire set we were interested in (I am guessing she probably quoted the set wrong to being with), as she claimed the set was sold less than 20 minutes after I promised to get back with her within the hour after discussing with my husband. Horrible way of doing business. Take your time and money elsewhere.
-
October 2021 by Ronald Loomis
Good quality home furniture. Helpful staff.
-
March 2021 by Jerry Sharp
Very friendly and good SERVICE, no pressure to buy.
-
April 2020 by Brent Ragan
Tom and Debbie are so nice to work with and accommodating even with the covid-19 going on. Shop local
-
April 2020 by Muder50
They have fixed my lazyboy recliner. Wonderful people. I tried to get the store in Bethany where we had purchased the recliner to fix it & they refused. If you need good people to work on your furnature, O'Neils is the place to go & they were very reasonable with there charges. They will always get my business
-
March 2020 by Susan O'Brien
I chose O’Neil’s furniture to buy a much needed and mattress. Sales rep Jody treated me with respect. She listened to my needs and showed me the inventory on their showroom floor but offered to order anything that might meet my needs. I have incredible back pain from spinal stenosis and a recent hip replacement. I had visited the big Nebraska Furniture Store in KC to check out their inventory a few days before visiting O’Neil’s. NFM is close to my daughter’s home in Parkville and she and her husband have purchased several items from there. I was unimpressed with their sales staff and inventory. But there was one bed that I really liked. I found the same bed on O’Neil’s showroom floor and it was priced less!! Then I had an idea of the type of mattress I wanted and it was reasonably priced. I had done my research prior to my shopping. I found exactly what I wanted. Then I asked for financing. Jody made up the bill and I bought a plus mattress cover as well. Mrs. O’Neil sent my information to the finance company and I was approved on the spot!! Then they said their crew could deliver the next day which was Saturday. They had a delivery in Princeton in the morning and my bed would be delivered that afternoon. I was thrilled. The delivery was switched to the morning the next day which made me extremely pleased. The men were so polite. They set up my bed, showed me all the unique aspects of the bed and the hauled off my old mattress and sleigh bed. This is the best experience I’ve ever had when it comes to buying a big item. I love my bed and so does my back. I will definitely go back for a recliner and couch as soon as I pay off my bed.
-
February 2020 by Chloie Allen
Absolutely would NOT recommend this furniture store to anyone! We bought a new sectional from them to be delivered. Upon arriving an hour late with no courtesy call (I had to call in my o find out when to expect them), the drivers smelled of cigarette smoke and wore no shoes covers so tracked snow and mud all over my house. The delivery drivers could also not put it together correctly therefore we decided it was the wrong configuration. They took it back and got it put together correctly in their warehouse that evening, but tried to charge us another $100 for delivery and set-up after we already paid that the first time. Very rude customer service and tried to blame the entire experience on the customer. I will never buy from this store again!
-
October 2019 by Mary Gray
We enjoy the one on one service,Great place.
-
August 2019 by Joshua ray Lanning
family friendly
-
July 2019 by Alexis R
The delivery driver's are great. Riley, I believe was his name, did fantastic service and was polite the entire time. His partner was also very kind and they did their work quickly without any issues.
-
March 2019 by Jarod Hillyard
Nice place, found a bed I loved!
-
November 2018 by Stephanie Knight
Everyone was so helpful!!
