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September 2023 by rosendo rodriguez
no all bad
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August 2023 by Steve McIntosh
Been with them since 1995. Loans, deposit boxes, checking accounts.Would like to know how they step up with CD rates.
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February 2023 by Brandon Sawchuk
Ridiculous, went to cash a check and they told me to put it into my account in case I have a bad check (payroll check) so I did. Called because the card wasn't working , guy on phone straight up canceled the card without asking that's what I want to do, Third time I've had to get a new card because it just stops working. SO NOW I HAVE TO GO SPEND 15$ OF MY OWN MONEY TO ACCESS MY MONEY THAT I SHOULD HAVE HAD THE WHOLE TIME?MM
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February 2023 by Step bro gaming
Ridiculous, went to cash a check and they told me to put it into my account in case I have a bad check (payroll check) so I did. Called because the card wasn't working , guy on phone straight up canceled the card without asking that's what I want to do, Third time I've had to get a new card because it just stops working. SO NOW I HAVE TO GO SPEND 15$ OF MY OWN MONEY TO ACCESS MY MONEY THAT I SHOULD HAVE HAD THE WHOLE TIME?MM
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October 2022 by Mary Bowers
This BTC bank in Bethany is wonderful. They are nice and kind to me and my family.
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August 2021 by John C
I had a similar situation like Jeff did a few years back, but still feel burned by the people who work here so im leaving a review to steer people away from them. I went to the Trenton branch, but someone was able to get my account from calling the Bethany branch. Absolute insanity. Had a few thousand dollars transfered to another account that wasn't mine. I got everything back, but you don't mess with someone's money and livelihoods. Switched banks. Never looked back and I have a better interest account to boot. Would not recommend.
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July 2021 by SCOOTER
Better than the other option down the street I guess…. Still not great. Their customer support is good only if you go in person. They are WAY behind in terms of offerings in today’s modern age. Terrible interest rates for performance checking and savings accounts and people barely know how to run a computer, let alone a calculator. DO NOT BANK BERE.
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July 2021 by Jeff
These people will talk about your personal business with each other. I wouldn’t trust them to keep your privacy in their best interest. Other branches may be different, but I’m not so sure about these people. I don’t know if I would trust them with any type of security practices either. My brother was able to get my account information without being on the account by social engineering the d*** lady over the phone. They need a major overhaul on training their people about social engineering and how NOT to give someone’s information when they aren’t THE OWNER OF THE ACCOUNT!!! I would not trust these people to keep your information or money safe and private!
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February 2018 by Talton Toney
Very helpful, always friendly, great leadership, Ron Cornett, Jerry Hill, Sam Sperry, Jesse Byrd, Eric Funk, Kevin Lyod, and Doug Fish.
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June 2017 by Tonia Kester Ellis
great great group of people actively involved in the well being of our community and the support is phenomenal!
