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April 2024 by Andy Hope
Good restaurant and staff are friendly but the rooms are getting dated and there is a slight smell in the rooms.
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March 2024 by Deb Earp
Beautiful view of the evening sky, and yes, I love an airport view! #
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March 2024 by Debra Robinson
I was there for a conference and didn't use a bedroom. The meeting space was nice. The bathroom is kind of far. They have one by the lobby but they say it's for the guest. So, we had to use the other which much further apart. We bought chips from their store and a SMALLl bag of chips is $4.00. These same chips cost about 50 cents in a dollar store etc. . The price of Sodas was outrages also.Walkability: Parking was confusing. One side of the hotel is for guess parking and the other side was for guest. They need to put signs as you turn into the hotel with instructions.
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March 2024 by Adelle Green
If you are in town check out this hotel!!!! We were greeted by front desk by Coree and she was very knowledgeable about the hotel, amenities, and the area. Service very excellent, hotel very very clean and smelled wonderful in the hallways!!! Restrooms very clean in lobby. Hotel very nice and lots of room to chill in the lounge and other places near the lobby. The pool was nice and loved the sitting areas by the pool. Hotel answered all our questions and was very attentive. Also received some tasty complimentary chocolate chip cookies!!! Had a blast at my stay!!!
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March 2024 by Brad Kish
Our team had to stay here for a volleyball tournament recently.Unfortunately, not a good experience.A couple families in our group experienced bedbugs in the rooms. Nothing was super clean, and shower curtains were moldy and floors dirty.Location is not great right by the airport. Two members of our team had their cars stolen overnight right from the parking lot outside. Not even sure how that happens or if they have security. Another one of our families had a car broken into in the parking lot as well.I have no clue how they rated this hotel four star. It's two star at best. If you like your car don't park it here.
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March 2024 by Ravan Suggs
Me and my sisters decided to travel to St. Louis for a weekend getaway. While St.louis is a lovely place to visit Renaissance hotel was not. when I arrived, the staff was very sweet very nice.We were given the wrong room at first, but were quickly accommodated with the right room. when we got to the room that we reserved , it stunk so bad it had a lingering smell. The bedding was dirty. There were snot and boogers on the curtains. We had to call housekeeping to change the soil. Bedding floors was disgusting, shower was filthy. Parking was OK, the next day we went out to see the town to come back to see the housekeeping been in the room and nothing look clean. I had to call housekeeping to clean the shower and because I was getting ready to go out I just asked could they leave the cleaning spray and some towels and I’ll clean it myself the sink was disgusting. The floors was disgusting. The towels was disgusting. Everything was disgusting for this to be a four star Hotel It was really giving Motel 6. I can’t get the smell out of my head. So if you’re visiting St. Louis, please pick another hotel. If I could give it no stars I would. No! I will give it one star because the staff were nice thats it. They also tried to overcharge me in the middle of the night and run my credit card but luckily I kept it locked so and I had a friend up there also they tried to run his credit card also so keep your card locked.Rooms: HORRIBLE!!!!!!!!
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March 2024 by jhon alexander valderrama
Excellent parking
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March 2024 by James Stoner
As a frequent traveler I happy to see the welcoming & smiling faces of the staff I have come to know over the years. I especially like walking into the restaurant for breakfast & they order my sunny side up eggs & get my juice without me asking.I highly recommend the Renaissance Hotel.
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March 2024 by jeff Meacham
The room was shockingly dirty, with an unbearable level of filth, and the bed felt like a box spring, devoid of any comfort. To top it off, one bed was missing its comforter entirely, while the comforter on the other bed was adorned with a giant coffee stain. It's appalling that a supposed four-star hotel could provide such substandard accommodations; it felt more like a one-star motel in terms of cleanliness and comfort.
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March 2024 by Cheri Bonilla
Pool is small and the echo is loud.
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March 2024 by Samantha Heart
A very nice place very
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March 2024 by 96toLife
Close to the airport. Clean rooms. Good service. Opening the gate to the parking lot was difficult at times. We got stuck at the gate and fortunately had an extra gate pass with us. The restaurant was expensive and the service of the wait staff was spotty. Overall it was a good experience.
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March 2024 by Massih Mangal
The Rooms & Showers were unclean & dirty. One of the rooms we stayed the shower floor was filled with either vomit or whatever nasty things it was.When I went the front desk & complained about it because I said that I will report this to the St. Louis health Dept. I was told by the hotel Manager that I am threatening him. The same manager & hotel complained about to my employer because we were attending a company event at this hotel. I am not sure if reporting to Health Dept. is a threat towards an individual manager or hotel and I was so confused why this manager was acting and behaving so mad when i mentioned Health Dept. My fiancé who is two time cancer survive was with me and I was mostly worried about her. The hotel manager and the hotel itself were trying to fire me from my job because of their falls accusations against me. I will stay away from this place. The rest of the staff & receptionist were friendly.
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March 2024 by Dymond Williams
Love this
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March 2024 by Ha Dong
Very nice hotel located right by the airport and there nothing much around. It good if you just want to stay overnight so you xan catch flight but if you are looking for something to do then there are nothing around. The room are nice, bed and pillow are comfortable and they have a nice fitness center . I give it 3 stars instead of 5 because the front desk guy who work on evening shift on March 1st are rude and not friendly during check in. He couldnt located our reservation until friendly female front desk come up and able to located our reservation and check us in. . The guy need to be train how to be friendly and smile more or else he shouldnt check people in if he not a people person.
