Menards is a well-lit, clean, and appealing store with a diverse stock of products, making it easy to navigate. The staff is generally helpful and available to assist customers in finding what they need. Prices are competitive with other big box stores like Home Depot, especially when combined with the 11% rebate. The Belton, Missouri location stands out for its friendly atmosphere and wide selection, even offering more variety than some other stores. Employees such as Ebenezer provide valuable assistance and education on products, which customers appreciate. However, service can vary; for example, a customer experienced unhelpful attitude from a young employee who had to verify a return outside in the rain, while others received excellent help from staff like Eric, who is praised for his helpfulness and dedication. Overall, Menards is valued for its helpful staff, good prices, and clean environment, although its limited number of stores means customers may need to travel further for specific items.
Eric in the back that operates the fork lift is absolutely amazing! My husband and I spend almost $300k a year at this Menards for our business and Eric is always there to help us anytime we need!
June 2024
Everyone I have encountered has been very friendly and helpful. I enjoy coming here to shop.
June 2024
Ebenezer is the only reason for the 5 stars. He also provided some education and best practice when searching for wood products. Employees like him should be recognized.