-
November 2023 by Edmond Hitchcock
I took my 2012 ram 1500 in for engine work it took a little longer due to them having to send the heads out to be resurfaced and the machine shop was backed up. I got the truck back today and it runs like it did when it was new. Everyone in the shop was very professional and courteous. I would definitely recommend this shop.
-
August 2023 by Jamie Riley
Awesome experience! Danny was thorough and full of information. Not knowing much about cars he made me feel comfortable with where my money was going. I won’t go anywhere else!Service: General repairs & maintenance
-
August 2023 by Tabitha Nelson
Took my car there thinking it was the catalytic converters they hooked it up to Diagnostics while I was there it said vacuum leak. I left it there for a week came back paid $200 for them to tell me that I needed a new engine on a car that did not even have 170,000 miles on it. I paid it drove it straight to another mechanic, spark plugs, intake gasket, and two coil packs later she's up and running just fine total repairs $375 + 200$ moron fee from Jim and Allen. total $575. I really appreciate how you handled a single mother of fours lifeline to feed them. All single mothers have $200 to waste on your desire to do the job or not. It was under my brothers name, I have the receipt. I drove into the shop and out I'm pretty positive it's the right one.Edited: 8/11/23.I won't be writing another review. I was taken care of nicely and car runs great by the other Mechanic. Your shop was not helpful at all. I'd rather have paid to have it fixed. I do work two jobs to support my four kids and my car is the only way to do that. Than to have paid for nothing. And yes when we found out it wasn't the catalytic converters on your diagnostics, that's exactly what it said vacuum leak.* Not satisfied at all with this company's customer service *
-
August 2023 by Mariah L
My SUV was making a horrible sound that only started after driving it for about 10 minutes. Alex was unable to hear any unusual sound when driving it and attempting to diagnose. When I came to pick up my car I asked if he would allow me to drive him around until the noise started. He was clearly heading out the door and had mentioned he was on the way to a date with his wife and would likely be late if he didn’t leave at that moment. Even still, he insisted on going on the drive with me so we could get my SUV fixed. Sure enough after driving about 10 minutes the noise started and he was able to get my SUV fixed the very next day!This is amazing customer service and I truly appreciated the time he took out of his personal time to ensure we could properly diagnose the problem. Not everyone would be willing to risk being late for their personal plans. It’s obvious this business cares about its customers and getting it right. Thanks Alex!
-
August 2023 by Jeffrey R
Do a great job fixing my car in a timely matter. Only problem there so popular that it takes over a week to make an appointment to fix my car.
-
August 2023 by Ira Goss
Taking a moment to say thank you again & I definitely recommend your place of businessService: General repairs & maintenance
-
May 2023 by Mark Davis
Full ac replacement. Great job!! Highly recommend.Service: Auto A/C replacement
-
October 2022 by LeAnne Davison
I have been going here for quite a few years. I trust NO other team of mechanics with my vehicle's.....honest, reliable, affordable, prompt and to the point. The BEST in Belton!! (in my opinion).
-
October 2022 by Curt Davidson
Return after first time visit. Again was treated with respect and a urgency to meet my concerns. I was soon sent on my way with repairs completed and a $0.0 charge.They have secured all my, return business, needs.
-
October 2022 by Satish Khot
Good experience from start to end ... instant diagnosis....and good job on explaining the problem... competitive pricing..will take my cars again if needed ...
-
September 2022 by Bobbi Claus
After having multiple issues at another local shop and pouring thousands of dollars into a vehicle that still wasn't fixed properly, I found Jim and Alan's and have never looked back! Got me fixed up and back on the road with a vehicle that was now safe for my children to be in and that I didn't have to worry about breaking down on me anymore. Great group of nice, honest guys that don't try to get me with unnecessary expenses. I've sent many people there and all have had a good experience.
-
September 2022 by Heather Terrell
Was purchasing a car nearby for a young single mom and while test driving it noticed a knocking sound. Drove by and decided to stop and see if they had time to check it out. Though they were busy Alex was willing to drive it a bit and then diagnosed the knocking as a pretty easy fix. Even knowing we lived an hour away and wouldn’t be a regular customer, he helped us out. Very thankful for the time and attention that we were given. Knowledgeable mechanics and just downright good people!
-
September 2022 by Steve Betts
Best secret in KC honest fair how special is that for a car repair shop I just wish I could get him to work on my Mercedes but my Hummer H2 he has it running like new
-
September 2022 by Chris Miller
These guys got us in and out when our van overheated. They didn't try to upsell or take advantage of us, and did great work. I'd recommend to anyone.
-
August 2022 by Kim Lowe
We brought in our 2008 Nissan Altima for an inspection. Easy to set-up an appointment. Timely fast service. Passed inspection as I knew it would.Very friendly, knowledgeable staff and mechanics. I would definitely bring my vehicle here for any future automotive repairs and inspections.Thank you!Service: Vehicle safety inspection
