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February 2024 by Mike D.
Kc and karrie are the best they took good care of me and my truck thanks lady's your the best...if you need your automobile body fixed that's the place to go belton location
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February 2024 by Eric Sylvester
Done right!
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February 2024 by Jennifer Warne
The shop thoroughly explained the process and timeline. I was provided excellent communication. Job completed on time with no issues.
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January 2024 by Robin Thompson
Excellent service, constant contact on progress. Finished ahead of schedule
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January 2024 by tracy mcconnell
Excellent all the way from start to finish.
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January 2024 by Lacy Walker
Everyone was super friendly and helpful! My car was done almost a week earlier than expected. They kept me informed every few days on the status of the repair. And they even wiped down and vacuumed the inside of my car when I picked it up!
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January 2024 by Scott Kirsch
Danielle and Kendall were very kind today in helping me with an issue with my headlights. I'd had them replaced by Firestone, but they weren't pointed correctly. Caliber took care of that free of charge! Thanks so much!
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December 2023 by Norman Botwinik
I took my car to Caliber for some hail repair.1. Scheduling was a breeze, the lady at the front desk (Nancy) was great at getting me checked in and getting me a schedule for the work done.2. The work was done as expected, the bonus was how clean the car looked when I picked it up. I was not expecting that!! What a bonus!!I highly reccomend Caliber for auto hail repair!
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December 2023 by Clinton Johnson
Very professional, quick turnaround on repairs. Handled insurance company well. Danielle was very good about keeping me up to date on status of my vehicle repair.
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November 2023 by Kendra Hanner
My experience couldn't have been better. Danielle and the team made my unfortunate accident into a seamless process. From the time they did the estimate to having it fixed was roughly 3 weeks. I was fortunate enough to have a rental car provided to me through insurance and Danielle made sure that I had transportation to the rental car place and when it was time to pick up my vehicle all I had to do was drop off my rental with them and they would return it. I received daily messages on the progress of my vehicle and my car was even done ahead of schedule. I hope to never been in the position again that my car needs body work but if it does I will 100% be back.
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November 2023 by Kristin W.
Outstanding service! I took my vehicle in with some front damage. They had to store my vehicle for a little over a week. They perfectly communicated with me throughout the whole process. My claim was through my insurance company and Caliber Collision made the entire process easy and smooth. Thank you to the team and especially Danielle! Danielle was professional, friendly and helpful. Highly recommend!
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October 2023 by Doug Butscher
Very happy with the work from Belton Caliber Collision. From the first phone call to the pick up, they were friendly, professional, and efficient. I received text messages with updates throughout the entire process, and was never left wondering what was going on with the work. Danielle in particular was a joy to work with. Most importantly, the work was done right. I will use them again if needed.Service: Body & Trim
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October 2023 by Allison Connely
they were so friendly and helpful. they made my car look like new.Services: Painting
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September 2023 by Beamin Scott
The workmanship is excellent, the office expectations and requirements however fall far short and border on unethical. I have a 20 year old vehicle and at the time of the estimate certain items were known to be needed. Insurance made payment on July 5, Caliber contacted me on the 10th to confirm the appointment "so they could order parts". When I arrived on the 31st of July for my appointment no parts had been ordered. This significantly delayed the repairs by the same timeframe that they had payment and procured no parts. This was further delayed by not removing thought to be good items from the parts being replaced to be used on the replacement parts until the day that they needed the part. The repairs were completed on August 22, 23 days after Caliber received the vehicle. I did not need a rental car but in their agreement it states that Caliber is not responsible for delays in the event additional parts are needed, however the parts that they knew were needed were the primary source of the delays and should have been ordered before my appointment date since payment was made 20 days before my appointment date. If you require a rental I would do your due diligence or you could be stuck with a hefty rental car fee. Holding the payment for 20 days and doing nothing is a questionable business practice in my view and the additional car rental expense, should my insurance been paying for a rental car, would have been passed on to the customers at the time of insurance renewal. Caliber did not act in the best interest of my time nor the best interest of the insurance company. I repeat, the workmanship of the repair is excellent. Caliber is free to contact me if they believe any of the above information to be untrue.Services: Painting
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August 2023 by Beamin S.
The workmanship is excellent, the office expectations and requirements however fall far short and border on unethical. I have a 20 year old vehicle and at the time of the estimate certain items were known to be needed. Insurance made payment on July 5, Caliber contacted me on the 10th to confirm the appointment "so they could order parts". When I arrived on the 31st of July for my appointment no parts had been ordered. This significantly delayed the repairs by the same timeframe that they had payment and procured no parts. This was further delayed by not removing thought to be good items from the parts being replaced to be used on the replacement parts until the day that they needed the part. The repairs were completed on August 22, 23 days after Caliber received the vehicle. I did not need a rental car but in their agreement it states that Caliber is not responsible for delays in the event additional parts are needed, however the parts that they knew were needed were the primary source of the delays and should have been ordered before my appointment date since payment was made 20 days before my appointment date. If you require a rental I would do your due diligence or you could be stuck with a hefty rental car fee. Holding the payment for 20 days and doing nothing is a questionable business practice in my view and the additional car rental expense, should my insurance been paying for a rental car, would have been passed on to the customers at the time of insurance renewal. Caliber did not act in the best interest of my time nor the best interest of the insurance company. I repeat, the workmanship of the repair is excellent. Caliber is free to contact me if they believe any of the above information to be untrue.
