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August 2024 by Dennis Bonner
The brakes went out on my vehicle on Saturday, August 17, 2024. I called this tow company and they arrived within 30 minutes. Micah was the driver, and did an amazing job getting my truck out of a ditch on a very steep hillside. He was friendly, professional, and drove me all the way to Lebanon, Mo to a repair shop. I hope I never need a tow in this area again, but if I do I will call this company. Thank you for your great service, and god bless you all.
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August 2024 by Kelly Sigman
Thank you for being there again. MIACKA
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August 2024 by Linda Iske
My husband and I had a flat in an area with very very low internet service. I managed to get to the top of a hill in rural MO where I found 1 cell bar to call roadside assistance. Seth from Stouffer's Towing in Urbana, MO was unexpectedly quick finding us on an unknown county road with a mailbox # where we pulled off road. He was polite, quick to get us going again with genuine concern even calling to see where we could get a replacement tire as our sidewall he quickly found had a hole in it. He followed us to a gas station to assure we had no more problems. Stouffer's Towing is now in my contact list and hopefully will not have to use them again. But if I do Seth's face will be a godsend. I would recommend Stouffer's Towing to anyone remotely close to Urbana and surrounding areas. Thank you, Seth, again for your help, politeness, quickness in doing what you had to do to get us going again, and your concern on such a extremely hot summer day.
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June 2024 by Amber Hargis
Marlin Has always helped us out in a pinch when we get locked out or stuck on the side of the road. He’s there in minutes. Does our oil changes for our trucks and super friendly people.
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May 2024 by Kimberly
So friendly and reasonable. They go the extra mile to make sure the customer is happy. Thank you so much
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March 2024 by Adeline Terry
Marlin was an absolute guardian angel a couple weeks ago. My mother and I were traveling from Texas to my Grandmas in Hickory County, a trip we have been taking for the past 19 years and even before when we lived in KC.
The trip went flawless until we got to HC Road 6, where we didn’t know they had ice two days before and didn’t melt. At first it just looked wet since the whole drive it had been raining.
Long story short he saved us with my 2.5 yr old daughter and my Grandfather and Uncle who attempted to come to our rescue.
Even occurred to check and see if he had chains for my size tires if we needed for the next day since we weren’t able to get to my Grandmas that night.
I know who to call if ever in a situation again, friendly, efficient and honest!
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March 2024 by Terri Gillette
The staff at Stauffer's are very professional and they really care about their customers. You get the best treatment with the best prices
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September 2023 by April Chambers
Stauffer Towing & Recovery has always been very helpful and fast and friendly service They always are 5Star Service for me and my family They will always get a 10 out of 10 on Excellent Service from me Thank you and God Bless you ???
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September 2023 by Katie Scott
Overcharged and then gave permission to go in property then charged extra for doing so while he wasn't there. Overlooking the car they also damaged the back end of the car unnecessarily with the winch. As pictured. He did accomodate an early pickup on the car before hours. But Wouldn't recommend.
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September 2023 by Onie Chambers
I wouldn't call anyone else!!!! I wish there was an option for 10 stars!!! Thanks guys
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August 2023 by Tom Schroeder
2nd experience with our family. Marlin made 40 mile trip to Springfield to attend to our son's stalled pickup. He towed it back to his shop and replaced the electric fuel pump. Total bill, towing and repair, less than $700. Prompt, courteous, dependable, fair, honest........Service: Car towing
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April 2023 by Michael Tesch
Gentlemen helped me get off some stubborn stripped lug nuts. Super kind, polite and punctual. Top notch service.
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March 2023 by KirkandLeslee Robinson
had them move a track loader for me they got it there a day earlier than expected at a great price. the people at stauffers are all top notch. thank you
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March 2023 by Diana Andersen
made a appointment and they showed up very friendly and helpful it's never fun when you need a tow but having the driver being friendly takes a bit of stress out of the day thanks much
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January 2023 by Debbie Jarvis
I have been a member of AAA for 15yrs. I needed towing services and was told by dispatcher that the roads weren't safe. Within 45min of calling Stauffer Towing, I was back on the road.I was only 2 miles from home. The driver waited at that location and asked me to call him back when I arrived safely at home. Highly recommend.
