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April 2024 by Hamid Faizi
The sales person Mark was very friendly and kind to work with. Very patient and informative. He found solutions and helped us through out the process. Thank you Mark for your great service.
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April 2024 by Moe Mosleh
Linda is awesome and the manager very helpful they took care of the mistakes of a different location canceled everything and bought back from them
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April 2024 by Laroy Worthy
Great help
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April 2024 by chloe cameron
Mark (at Manchester Rd location) was wonderful and very helpful when picking out our new furniture! Highly recommend!
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April 2024 by Cindy Grasse
Always a good experience at Value city Furniture!
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April 2024 by John Wheeles
Mark was excellent
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April 2024 by John Lanterman
Mark way awesome!
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April 2024 by Zach Mitchell
Linda did amazing i was in and out with a couch before i knew it! Thanks again!
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April 2024 by Bryce Young
Linda was great!
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April 2024 by Priscilla Carpenter
The sales representative was very helpful in selecting the perfect chairs for our bedroom. And in less than a week they were delivered. This is our second or third purchase from Value City Furniture and in all cases we have been very pleased and satisfied.
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April 2024 by Brad Evans
Mark W did an amazing job. I took up 3 hrs of his time, and he never acted annoyed or frustrated just educated us and showed us all the options. After 8 furniture stores, VCF had the best selection and Mark had the best customer service! I felt comfortable the entire time.
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April 2024 by D S Collins
Purchased a temperpedic bed and pillow set that was delivered 3/29. Wanted to return the unused pillow still wrapped and was told the policy was no returns after 7 days. This was never explained to us when purchasing almost $14k in furniture. Never intended to return the furniture just the unused pillows. Should have been a small simple return but instead just a hard no.I’ve purchased from many Value City locations and this management is absolutely the worst we’ve ever experienced. Terrible customer service! Would never go here again.If I could give 0 stars I would. They don’t even deserve 1 star rating for their response or lack of response.
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April 2024 by Laura Taylor
Mark was super helpful, moving around a modular couch to see if it would work for us. Highly recommend.
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April 2024 by jennifer kolawole
Mark Wilding was awesome! Sold us in our dining set in 5 mins! Great and fast painless shopping!
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March 2024 by Christy Beste
Mark Wilding was very nice and took his time answering my questions and showing options in items I was looking at.
