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October 2023 by erica schamel
Not trustworthy
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June 2021 by M S
Todd is phenomenal. Quite honestly I have wanted to close my multiple accounts with USBank for years but Todd is always so eager to help, knowledgeable and kind that I have stayed. If he ever leaves I will be transferring banks immediately. We have been with US Bank for well over 20 years and can honestly admit to the above. There really is no other comparison to Todd.
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August 2019 by Joshua Petersmith
I highly recommend Derrick and his team up here at US Bank. I will be honest, I swore off "big banks" after my last encounter with PNC. However, getting to know Derrick and some of the other workers there. I knew I was in good hands with them. They always take care of me and my business needs! You won't go wrong starting an account there.
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August 2019 by Reem Bawaneh
I went to the ATM machine and withdraw $600 but I received only $495 because the ATM machine replaced some of the $20 bills with $1 bill and the teller wasn't helpful to know what was going on with the machine! So be aware when you use their ATM machine!
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June 2019 by Philip Andrew
Couple weeks ago tried to drop off check for a Visa payment 10 minutes before they opened. Two employees said I couldn't leave it with them because they weren't open. Gave a review and got a email from Jessica W. U.S. Bank Social Media Ambassador. She would have someone contact me. I recieved a call and email from Chris R. U.S. Bank social Media Ambassador and informed him of the incident. Chris said he would pass it on and to contact him if I didn't hear back. I have emailed him with no response and left messages three times to no avail. Maybe time to change banking institutions.
