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January 2024 by Shelby Leonard
will not be going here ever again…. drove 40 min up there to be told my appointment was cancelled and they tried calling… this is the second time this happend. At this point I was upset and asked the receptionist if there was anyway they could get me in since this is the second time, and I drove all the way up here with the snow. All the receptionist says nope I tried to call you. She was very ignorant and unprofessional, unfortunately to the point I will not be going back or sending any one else there.
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December 2023 by Alex Tolentino
My toddler has had 3 haircuts. The first one here was good, the second was fantastic, and the third was terrible. My son has (now had) beautiful long curls. We just wanted them trimmed so they'd be more manageable, and my husband told Vicki specifically that he wanted to keep the curls. So what did she do? She got out the razor and cut them off. When my husband tried to stop her, she said that she wasn't cutting much off (she lied - she cut them all off the sides and back and just left a bit on top) and told my husband to go sit down. If you have a kid with curls and you want to keep them, do NOT let her come near your child's hair. And it wasn't even a good haircut - it's uneven and looks ridiculous. When it grows out a little we'll have to go to someone else to try to fix it.
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November 2023 by Joan Kimball
Jenna Marie is the most amazing sweet heartShe’s been cutting our boy Ozzie’s hair since he started getting them and she does such an awesome job
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November 2023 by Ryan D
Vickie cut my son's hair for his first cut. She was sweet and amazing and kept him happy and calm she killed it. I would highly recommend them for anyone with kidos and will be going back for all future cuts for my son.
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September 2023 by Jessica King
I took my almost 2 year old son for his first haircut today with Tim, we had an excellent experience. Tim was on time, friendly with both my son and myself and he did a great job on my sons beautiful curly hair. We 100% will be going back to this location in the future. From start to finish the entire staff made our experience a 10/10.Services: Shampoo & conditioning
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August 2023 by Candice Schuval
Tim is the best, skilled and most knowledgeable person I have ever met when it comes to children and hair care. He is honest and creative. Truly talented and trustworthy. I would not take my children anywhere else as he’s the best in the industry and amazing with kids.Services: Shampoo & conditioning
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August 2023 by David Nahlik
The stylist (Jim, Tim, whatever his name is) shunned my wife for my daughter's hair. The audacity of this j*** was astounding. We've been here before and no one said anything except that her hair was cute. This person has no business giving parenting advice. We will not be back.Service: Haircut
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August 2023 by adam murray
The stylist was rushed, impatient and unfriendly. It was my son's first time at this salon and his first time ever with a professional stylist.This place has a unique process that involves selecting a themed chair, a movie, and a shampoo flavor. The stylist gave us no prompting or direction until I, the parent who has never been there, picked up on what should happen next and offered my son direction. Again, my son has never been here and it is his first haircut and is a little nervous. He was treated as though he had been there 20 times. I told them it was his first haircut upon making the appointment and multiple times during the experience.I don't remember hearing her once give him any encouragement, even when we washed his hair on this table he had to climb up on and dangle his head under a faucet. Not a big deal for older kids or kids who have done it before, but a little weird for some kid who hasn't. Again she offered no encouragement and only reprimanded every time he slightly lifted up his head. This is a kids salon, right?The stylist (She) proceeded to cut his hair. He has longer hair and needed to have it cleaned up and shaped a little. The haircut seems to be fine. To close out the haircut experience we go to check out and pay. The manager, I assume, is surprised we are done already. She then looks to see that there is a first time haircut certificate laying on the front counter missing a photo. Supposedly my son was supposed to get his photo taken after his haircut and get presented a fun certificate. The stylist never mention it and never took my son's picture.Oh and the kicker is that my son was never offered a s****** like every other kid we saw go before us. Not a big deal, but come on to a 6 YO it is a big deal.We won't be back.
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August 2023 by Brieanna Williams
This wonderful establishment knows exactly what to do. We brought our sweet little non-verbal guy in to get his long locks cut. He is three and special needs. The salon was fun and so inviting when we walked in. We were greeted by the sweetest woman and signed in. Then we met our stylist Tim, who is pure love and all the good vibes! He sang to our nervous boy and showed him all of his awesome hair styling and cutting tools. Our little guy wasn't able calm down fully, but we were not ready give up. Tim let our guy sit on my lap and get his haircut there. Tim was so kind and gentle and sang to him the whole time to disguise the sound of the buzz from the clippers. We are so grateful for people like Tim. Our guys looks amazing and gets so many compliments. We can't wait to go back and see Tim for a trim! Thank you Hairy Elephant Crew for making an inclusive and safe environment to get a haircut! ?
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July 2023 by angie slape
Good quick place for kids cuts. They have your child pick a dvd to watch during haircut. Lost a star because they have all these tempting toys for kids to buy exactly at their eye level with signs not for play....so I'm constantly redirecting my child back to actual play area. Otherwise, no complaints.
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June 2023 by Amer Abbas
Great people, very kind and friendly with kids. We are so happy there is such place exist. They give a first hair certificate with picture, and hair for souvenir. Cannot emphasis how great his place and we had such a great service over there. Tim did an excellent job and we are grateful for everyone in the store. Defiantly recommend!! to any parents if they want a happy and friendly place for their kids to have a hair cut.
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June 2023 by Alexa Peetz
We really appreciate all of the stylists at Hairy Elephant as we know their job can be tough with the little ones. Particularly want to praise stylist, Tim, for his work on cutting my sons hair twice. Both times he took the time to play with my son in the toy area to get himself acquainted which is important with a 2 year old. He let him pick out the show, brought him toys and sang the kids songs. Tim did a great job staying patient and calm through the outbursts my son had while getting his hair cut. He reassured us as parents that we weren’t his first or last cryer too which was nice. Overall he did such a great job and even found a way to get him to calm down during the cut. We appreciate the hard work Tim did both times and will be back !
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May 2023 by Joe Heintz
Tim did an amazing job with my 10 yr old daughter. She loved every moment of it and can't wait to go back. As a barber by trade, there are some things that I leave to the Professionals. Will definitely be back!Services: Haircut
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May 2023 by Jessica Beckerdite
Everyone here was fantastic with my daughter who has sensory processing disorder. The amount of patience and attentiveness with my daughter made her feel so comfortable. Thank you guys so much for making her first big girl haircut such a special occasion instead of a scary one!
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May 2023 by Chelsea H
I'll say this, they are patient. My daughter got her first haircut and was terrified. It was way past our appointment time before she got the courage to sit in the chair, but they still cut her hair.