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November 2023 by Tom Nolan
Got a competitive quote from State Farm in the mail. But when I called for a more formal quote, they wouldn't cover 1 of my cars because it's a Kia, even though it has the Immobilizer. Other insurance agents are covering Kias/Hyundais. Don't use this Agency!UPDATE: If State Farm was not going to cover my Kia, why did you send me a detailed quote in October, 2023 which includes the Kia?
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August 2023 by Karen hefele
We switched our insurance thinking we were saving money. Then when our boat policy was issued, the premium was almost double. I was told it was entered wrong as a runabout in lieu of a bass boat. When they corrected it, the price was more. However, all of our back-and-forth email correspondence clearly shows bass boat - they are the ones who entered it wrong into their underwriting system. Therefore, the mistake is on them not me. Susan and team made no effort to rectify the mistake. This was their error; she should have given up some of the commission she earned to compensate for the mistake, but that didn't happen. We were forced to pay the extra premium to keep our coverage. Our house insurance turned out to be higher as well. Makes you wonder how often they do this to reel you in. I do not recommend using this agent.
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March 2023 by Janice Turner
I have spoken to everyone in office even the owner. They are all so polite and amazing!! They all keep me on my toes,when it comes to keep up with my payments. Thank You All!!
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January 2022 by Leisa Triplett
I am very happy with State Farm Insurance. They have the best price and great customer service. I would certainly recommend them.
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January 2022 by Dan Dan
Great service and competitively priced against the others
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June 2021 by Kristi Vincent
We saved a ton of money switching to State Farm. We’ve had 1 claim that was taken care of promptly and with no issues. Susan’s team is helpful and friendly. We are very satisfied!!
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May 2021 by Kristi V.
We saved a lot of money when we switched our insurance to State Farm. We've had one claim so far and it was taken care of really fast and with complete ease on our part. I would recommend Susan's friendly and helpful office any day!!
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April 2021 by guisela rodriguez
The staff is wonderful!But what I love the most about them is how quick they respond to my questions and requests!They are so supportive and explain with detail all their answers
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April 2021 by Mike Lemons
Great rates and great customer service. Always responsive to any questions. I highly recommend!
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April 2021 by Mike Garavalia
Susan Daigle and her team are professional, patient and responsive. We were searching for auto and home insurance and their attention to detail and concern for our needs were excellent.
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January 2021 by Will Rosa
Reacquainted with State Farm after 15 years So far so good ... 5 words that summarize my experience ; professional, accessible, responsive, friendly and competitive.
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November 2020 by Steve C
Fortunately, I haven't had to utilize my insurance often, but both when I was rear-ended a few years ago and when I needed a homeowner insurance document quickly for a refi recently, Susan answereed the phone and got things taken care of immediately. I really appreciate the service! We get a nice discount for having both auto and home insurance with her as well. Also, I did price compare with others before we moved to State Farm about 6 years ago and they were also well-priced. Highly recommended!
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November 2020 by Tiana Hutchins
In today’s day and age good customer service Is pretty much non existent. But not with this agency, they are grade A. I recently switched from another insurance carrier and they have met all my needs with better coverage and cheaper rates. Taylor V. is an extremely prompt and thorough agent.
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November 2020 by Megan Augustin
Susan and Taylor from State Farm were wonderful to work with. They not only helped me get affordable insurance for my nonprofit (ThunderKats Craft Club), but made a huge donation of items to put in our ThunderKits (we donate to victims of violence or poverty seeking emergency shelter). They also saved us hundreds on our personal insurance as well. They are friendly, caring, and responsive. I don't usually give reviews, but they deserve a good one. I certainly recommend giving them a call if you are looking into getting/ changing insurance.
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March 2020 by Tom Weber
Just as good as it's been for the last 40 years.
