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“The location is out of way for most.I cannot attest for how the staff deals with customers.Only been here 1 time, and it was closed.The parking lot is very adequate and clean.It is an old school building.You have access to your post office boxes, but there's no access to a 24-hour stamp kiosk. Which was my only reason for visiting.Didn't to see what the covid protocol was.”
“the Staff in this place is the most friendliest USPS workers that i've ever met. Especially to their manager Cheryl Thanks for your Awesomeness Cheryll and others too”
“There are other post offices closer to my home, but I choose to drive a little further to use the Des Peres facility. The staff there have been much more personable and helpful than other post offices. As others have shared, Dottie rocks passport renewals! She carefully reviewed our applications today, stapled our checks to the appropriate spot on the form, and told me when and how to check on the progress of our renewal. Thank you Dottie!”
“Every time I walk in, I am greeted by a sweet lady. Go in with a positive attitude, get treated with one. (Vice-versa)Also, being open till 1:30 on a Saturday? Can’t beat it anywhere else.Great Service!”
“This post office has always helped me tape labels and boxes for ebay. They deliver my comics to the door instead of stuffing them in the mailbox . Top Notch service.”
“Fantastic location...not on Manchester Rd like the previous location. Marvin is the main person and does a fantastic job....very personable and efficient. Have had a PO Box in this Manchester PO in all three of its locations...that goes back quite a few years. Original location was in the little building next to the Manchester ball park.”
“For 13 years, I have used the Town & Country Post Office actively, often asking to hold mail when on trips, without a single failure. In my experience throughout that time, the staff has been responsive, pleasant, and courteous. Only once in that time have I had the mail another address come here, and only once has a letter to me been sent to another address. So, I'm puzzled at serious negative experiences with this post office.”
“This post office location is the sorting facility for the 63122 zip code. You cannot conduct regular postal business here. You will need togo over to the retail store on Kirkwood Rd.You may need to visit this location if the post office is holding a package for you. When you arrive be prepared to ring the bell as the inner door is closed and locked.The postal worker there the day I visited was friendly and helpful.”
“My experience with the worker here was great. I went to this location on January 26 and was met by a very kind man wearing a Indiana university sweatshirt. This guy was exceptional at his job. What I was trying to do was complicated and he knew exactly what to do guided me through the process while helping other people at the post office at the same time. This man was great at his job and if I were his boss I would give him a raise as soon as I could.”
“The 5 stars are for Willie! (I visited on June 1st around 2:15pm) he was really nice and had great customer service. Not something I usually expect at the post office.”
“We worked with Twyla at a passport appointment and she got it done so quickly and easily! At the other location, they kicked us out because we didn’t have enough time to fill out our application and complete the appointment. Today, Twyla helped us get our passport so efficiently and we love it. Definitely will return to this location for another. :)”
“We had made appts for new passports, the appt didnt show up on USPS appt schedule! They were still able to get us in and out promptly with our passport info completed!”
“Today, Ms. Tawanda took really good care of us during our passport process. It took about 15 minutes from start to finish. She made the whole process pleasant and fun. Thanks!”
“They have never failed to be awesome and helpful no matter if it is regarding Stamps, mailing overseas, getting passport pics. Always so knowledgeable and patient”
“Went in today to drop off a package. The line was so long, and only 1 person working. Ray was patient and kind with everyone, and so personable and helpful! He is the kind of employee every business owner hopes for! Thank you for your kindness, Ray!”
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“I wish I had gotten their names but this afternoon, I stumbled in with two large boxes, one international. They got me in and out in minutes at the end of the day and with such kindness and joy despite being yelled at by a customer as they stormed out. Love the people at this location. :)”