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October 2024 by Julie Martin
Terrible customer service and complete non- caring. They make it hard for you to cancel service so that they can continually bill you even if it’s clear you don’t use their service. They ask for a notirized letter or for you both to come there in person. We had a join membership. It took almost a year (after not using the gym at all and requesting them to please cancel our membership) at the time it was impossible for us to go to the gym as my mom had just suffered a severe stroke and was paralyzed down one side and I was her sole caregiver, while my grandmother was also recovering from a fall in which she broke her arm . She also ending up having a stroke and then transitioned into hospice where I watched her die. There was ZERO SYMPATHY for what my partner and I were going through. It took as serveral months (still NEVER using the gym service) before we could coordinate our schedules and go into the gym together to cancel our joint memberships, but upon looking at my partners bank app today I discovered they only canceled his membership and have been stil charging for mine at nearly $ 27/ month since we came in and canceled around January…..still for my membership that was NEVER USED So because of their error back then, they are telling me I must come into the gym AGAIN in order to cancel and they cannot even guarantee me any refund due. These people are heartless, incompetent crooks that make it hard to cancel and won’t own up to their own mistakes. All this for a crappy membership I never used.
Side note: just heard on the evening news there is a new law that disallows for this type of hoops needed to jump through to cancel. It’s been found to be illegal. The new law is called “one click cancelation”. Any company that literally FORCES you to keep their UNUSED SERVICES is shady and unethical and no one Id ever want myself or anyone else to EVER do business with. I’m truly discusted with planet fitness and their scamming tactics .
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October 2024 by James Atchison
Super helpful and considerate employees. Jessica and Brooke (the ASM in training) helped me out and were so courteous and welcoming. 10/10 experience.
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October 2024 by Shib M
It's a pretty decent gym. It's always clean and all the staff I've encountered are very friendly. The only reason I left off the 5th star: they lack a lot of equipment/weight options you can find at other gyms. The free weights are mostly dumbbells, no barbell setups for squatting, deadlifting, or barbell bench press. Other than that I dig it.
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October 2024 by Tinkerbell Carmelo
Good place for a good workout. And even better now with some new machines !
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September 2024 by Grace Voorhees
One of the best gyms I’ve been to! The staff is super friendly and does a great job at keeping the place clean.
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September 2024 by Lukas Copeland
Friendly staff, great equipment, very clean gym, Overall a great place to workout and convenient location.
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September 2024 by Carla Bayer
This planet fitness is a great place to go work out at the workers are extremely great.
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September 2024 by Ryan Neil
Great gym! The GM Alex keeps the gym very clean and the staff is always friendly and makes you feel welcome.
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September 2024 by Pierce Johnson
This is one of the best gyms I’ve been too
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September 2024 by BC B
CLEAN! Excellent equipment. My dream gym.
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September 2024 by MAHESH JAMALLAMUDI
Best budget friendly place to workout, staff is friendly and they are open 24/7
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September 2024 by Tammy Spoon
Friendly on the phone. Lots of information
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September 2024 by Joanne Doe
Was just a great experience, girl on counter was really really nice, Alex
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September 2024 by Riley Piper
This location is great. The gym is always clean. Alax, the GM always makes sure the place is spotless and cleans just as much, if not more than her staff.
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September 2024 by Yoshi Taka
Nice place with good, clean equipment. Very clean place! Only issue is there are not enough machines during busy hours.
