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June 2024 by Dan Blakeslee
There is nothing objectively wrong with this store. This was my first time in a Joann's. I went in to explore, and it wasn't really for me. I was expecting more craft stuff, but the store appears to be 75% fabric and sewing supplies.
It did in fact have halloween decorations, which cool, but shame on them for putting halloween stuff out in June.
If you like to sew, knit, or crochet, give it a shot.
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May 2024 by Crafty Little Lady
Bad, bad, bad. I've had bad experience at this location earlier in the year, but decided to give them another chance. I bought fabric here last week, asked for 2 yards, paid for 2 yards. Today I started cutting out my pattern out of fabric and discovered they only cut 1.5 yards for me. But charged me for 2. When each yard is over $8, I do have a problem with that. Now I have to spend more time driving to the store and spend more money. This will definitely be my last time at this location.
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April 2024 by J H
The employees are always nice when we go in and helpful without being obnoxious. I wish the shelves were stocked with more inventory.
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March 2024 by Christine Worley
Sales and coupons seem great, then when you pick up your order isn’t complete because of high demand. Cashier didn’t really apologize, just told me that’s the way it is. Did apologize to the person behind me for the wait. May order on line and pick up in my car.
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February 2024 by Kari Rivers
They gave me two cut pieces of the fleece I ordered to only make 9 out of 10 yards which did not work for the project I was doing and then won’t let you return the cut piece even though the problem was on their end because they gave two cut pieces in the first place.
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December 2023 by sage
Always have tons of clearance and many good coupons available. They are dog-friendly and he enjoyed smelling around.
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September 2023 by Adrienne Phillips
If your looking for good customer service, DON'T go here! At least if you need to speak to a manager! I went to return a bubble gun that I bought for my son because it literally broke within the first 10 minutes of us opening it. The cashier, Elliot said he couldn't return it because the 1 oz bubble container was empty. So I asked to speak to a manager. Elliot called for Mary Ann to come to the front and said " Mary Ann, can you please come to the front? NO RUSH, TAKE YOUR TIME!" Well, Mary Ann was everything but kind! She threw her arms up in the air, and said "Fine! Whatever! I'm not going to argue with you! Elliot! Just return the bubble gun! " In front of the huge line of customers! I brought everything back in it's original packaging, except the 1 oz of bubbles was gone because I had to dump it out in order take the gun apart and put it back in it's original packaging. Mary Ann treated me as if I had bought the gun and stole the tiny 1 oz container of bubbles! Very poor customer service.
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August 2023 by A L.
From advertising, I expected a more extensive and better selection of fabric. I felt tricked. For a hobby store, it was average.
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August 2023 by Sue S.
Friendly staff who are willing to assist the customer. I had a nice encounter on my recent visit that made a lasting impression of both the gal who cut my fabric and the cashier. Very nice store.
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July 2023 by Deanna Blickhan
Great choices in crafting supplies.
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July 2023 by Daniel Barnes
Had what I needed. Clean and decently stocked.
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July 2023 by Mel
Found just what we were looking for.
Friendly staff.
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July 2023 by Dorothy Steele
Disappointed to see they got rid of the Joann's brand vinyl.
Selection isn't like it used to be on other items either.
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July 2023 by Jenny Lenggenhager
Organized, helpful employees!
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July 2023 by Molly Johnson
Love coming here to get my fleece fabric
