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March 2024 by Collin
The staff here was truly some of the best I have ever encountered, and definitely the best in terms of car rentals. Thank you guys so much you're truly amazing humans
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March 2024 by Erik Fakes
Mya and the crew are always friendly and accommodating. They explain everything willingly and with great patience. Overall, I am very satisfied with this Hertz location, especially because of these traits. Thanks, Crew!!
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February 2024 by Goughenour Tina
Mya and Wayne deserves a huge pay increase for excellent customer service of all times! Thank you both for being amazing people!!!
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January 2024 by Christine Worley
Great to work with! I will still give them a five star. The windshield wipers on the Jetta were horrible on my seven hour drive. They took my complaint seriously and made the situation right at the end of my trip. The car was clean and drove well. We will rent from here again as needed.
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December 2023 by Mioko Pankins
I have been renting a vehicle from this location since August 2023. The experience I have had with both Chris & Mya (the entire team) as been nothing short of AMAZING!!!! The customer service throughout my experience has been phenomenal! And the service time? AMAZING! THIS HAS LITERALLY BEEN ONE THE BEST CAR RENTAL EXPERIENCE I HAVE RECEIVED IN A WHILE! HERTZ IS TYPICALLY GREAT SERVICE ANYWAY BUT THIS ONE HAS JUST BEEN OVER THE TOP! I've started referring everyone I know to this specific location! ITS SIMPLY AMAZING! KEEP UP THE AMAZING WORK CHRIS & MYA ;)
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December 2023 by Richard Grange
It's 10:00am on 12-16-23. Called in. No answer. Went to exchange my car because it shakes bad when braking. No one there. According to the website it should be open until 12pm. According to the reviews this is typical.
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December 2023 by bonnie swanstrom
Excellent customer service. Chris went above and beyond to help get the vehicle I wanted and needed. Definitely recommend!
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December 2023 by Maher Shehadeh
Staff is very courteous. Great car fleet.Convenient pick-up and drop-off hours of operation
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November 2023 by Susan Rogers
Chris was awesome. Nice car, quick service, Great price. Love this place.
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October 2023 by Jennifer Hutchinson Frobish
They closed 20 minutes early on a weekend, didn't bother posting anything on the doors. Just flaked out. People were sitting outside waiting to pick up vehicles and could not.
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June 2023 by Louis Goldkamp
Staff on location was good but under staffed, the company and the car sucked. had issues with the car but they wouldn't refund me at all. I Won't be renting from hertz again.
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May 2023 by TurboChargedDad
The car worked well but wasn’t the cleanest, it stunk nor full on fuel. We will see if they try and pull anything when we return it.This location appears to be understaffed as calling the location is a bit of a task and we have been waiting in the lobby for some tome waiting for someone to come to the front desk.
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April 2023 by PJ Vanderwalt
Picked a car up earlier this week. Car was dirty, not full with gas and smelled of smoke! Won’t use them again…
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April 2023 by Lisa R.
I had a car rental pick up scheduled for noon. I arrived at 12:30pm for the car pick up, but found out once arriving they close at noon and no one was there. No customer service courtesy call to tell me my pick up time was also their closing time nor phone call the day of to see if I was on my way. I had to figure out what to do for the rest of the day without a car on the spot and cancel all the rest of the plans I had. Major inconvenience to say the least. I tried calling this location a number of times and still have yet to have someone answer the phone.
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March 2023 by Erica Louderback
I called three times to verify my rental... Was assured and reassured that as long as I was there before 5 I could grab my rental!! Last time I called was 330. Got there at 445, no employees(they had left at 3) and no Tesla!! No where!! Now I'm stranded in the city 3 hours from home
