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March 2024 by Evelyn Hogan
JENNY IS ALWAYS SO PLEASANT.
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February 2024 by Z
Sara's work.
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February 2024 by Suhas Mandavalli
This place used to be good but not anymore and I hope management takes action on the staff and replace with the new people.
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January 2024 by Rayonna 'Raya' Henkel
I love how they have an app to check in so my boyfriend can use that to check in when we're on the way and close. It will show you the wait time so I really like that, too. I don't like that no one ever answers the phone, though.. other than that they are really cool and friendly here.
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December 2023 by Mike Pijut
She was friendly, efficient and skilled. Everything you could want during a haircut!!
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September 2023 by Sarah Mckee
Thanks for the great service! I have very long hair and had not had it cut in 2 or 3 years. I needed a cut and shampoo. The lady who helped me did a great job! ❤️ feeling cute!Services: Bang trim
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September 2023 by Sam Haq
Very rude, unprofessional, grumpy staff ladies with big attitude both ladies are a gang and would be very threatening and disrespectful to customers. The worst place to go to. Now looking at reviews and so many people complaining about service and behaviour of staff with no change at all. This is not changing, avoid this place altogether and let the staff ladies deal with their problems.Service: Kids' cuts
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August 2023 by Sean Boren
Do not waste your time by proactively signing in online. The employees deleted my name and said it was too late in the day to be seen. Complete waste of time and very rude employee. I wish there was an option for no stars.
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July 2023 by Keith Stevenson
Quite rude when I hadn't checked in ... Tried again a few days later after checking in. She obviously didn't want to cut my hair ... demanded to know exactly how long I wanted it.
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May 2023 by Susan Tucci
Jerri saved my hair!! I was a hot mess when I walked in......still a hot mess personally but my hair looks FABULOUS.
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May 2023 by Ala Hari Pavan
I had very bad experience here. This is not customer friendly salon. They treat me bad Dorothy she is rude and disrespectful. I can even tell my own way of hair cut . She is friendly approachable . I think they should change the employers first. Customer experience is worst here. I won’t prefer this ballwin great clips to anyone. Just go. To another salon. Great clips any location I’d better than this ballwin Manchester road . You must avoid this salon at any cost .
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April 2023 by Cody Young
Excellent service and did a wonderful job cutting my hair
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March 2023 by Pavan Chebrolu
This is a place where you will be treated with bad customer experience., every time we assume there is going to be a change they keep getting bad on how they treat their customers. Always shorty hair cuts, never tries to take the remarks from the customers when getting a hair cut for kids., At once, they did not allow us because we didnt carry the masks., the store has masks at the cash counter and we asked if we can borrow one, they said "you have to get your own, we do not provide any" and if you dont have one you should walk out., thats when we thought we should not step in to this location again., after a long gap, saw the wait time is less and so walked in with my kid., I tried to adjust the chair next to my kid while waiting, the lady immediately told "you should not move our furniture, we do not allow it"., its so rude that you are not allowing your customers to have a chair next to their kid., what an embarrassment it was., Do you think you have a Lounge set up and we are trying to move a coffee table, a couch or a sofa??what does this store think - they have all kinds of rules on the customers. they do not obey the hair cut feedback, do not take inputs, do not serve customers, nor do not allow even to adjust their plastic chairs to sit next to each other., not stepping into this store again., no doubt they have less wait times.,soon to be closed with this attitude on customers, thank you bye bye from our neighborhood please.,Services: Haircut
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March 2023 by Katie Lamprecht
I have had Jenny cut my hair for at least 15 years. She's the one that knows how to cut my hair. I've been to closer Great Clips and I go out of my way to have her cut my hair
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February 2023 by Shonda Richardson
Was told that I had to wait in the lobby and that my 3 year old son was fine by himself. I said I will just step back a bit. The lady proceeded to be rude and say the lobby is NOT that far away. Then the other lady said we require you to wait in the lobby! I have never in my life had to leave one of my kids while they were getting their hair cut. If they wouldn't of already started cutting his hair, I would NOT of gotten his hair cut here. I will not go back!