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January 2024 by Alicia Bruder
I had been dealing with a low front right tire for a while and needed to get in last minute. Todd had no problem squeezing me in to get it checked and fixed. Everyone was very kind and friendly, I had my youngest son with me. I will definitely be back for any tire needs. Thank you so much!
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January 2024 by jeff schormann
My battery light was on, and I was stressed because i had plans to drive my van to Chicago for the weekend. Todd at the front desk did everything possible to make sure my van got looked at/fixed on the same day. Great experience!!
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December 2023 by Bryan Westhaus
Dobbs took great care of us! Todd and his team were awesome. Visiting family for the holidays - nail in tire before heading back to TN. Dobbs was able to locate and fix within 15 minutes. Appreciate the quick service
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December 2023 by Shawna Stover
Todd was so helpful and cared about the customer. Can't find many people like him in the world anymore. I am a sales manager for my company, I know a good CS when I see one. Thanks Todd and keep being awesome!
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November 2023 by Meghan Halsey
Thank you to Todd and the entire team at the Ballwin Dobbs.This was my first visit to their store. My entire experience from the moment I walked in to the moment I left, was a wonderful experience. It exceeded all of my expectations.Todd even came outside to fill me in on the progress of my vehicle throughout the entire process.He also took the time to thoroughly explain everything to me and made sure I was getting the best possible deal for what I was wanting.I feel they are an incredibly trustworthy car service establishment. Todd never tried to sell me on more items or even push higher-priced products.I left feeling confident that my vehicle was in great hands.The entire staff was incredibly friendly and professional.Thank you, so much. I will be going back in the future.
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November 2023 by JOHN CROSS
The staff is so thoughtful and very helpful. The tire pressure sensor was not responding correctly and they continually checked it until all systems were working properly. I really appreciate top notch service and this is what you receive at Dobbs. Thank you
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November 2023 by Janice Lewis
I showed up late in the day at closing time after getting a jump from AAA. I needed a new battery installed and couldn’t shut my car off. The manager took my car and stayed late to take care of me. His service was above and beyond. Thank you again !!
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November 2023 by Karen Hanna
Dobbs Ballwin has always helped me out with small and large problems with my cars. Today I had trouble getting the door to close all the way and went straight to Dobbs. Todd came right out to look at it and it was a simple fix. It is this kind of service that keeps me coming back! Thank you!
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November 2023 by David Simpson
Fantastic experience, if I could give 10 stars I would. Came in with an appointment for a State Emission test.Todd the manager got me checked in right away and as the place was very busy (7-8 customers in waiting room) I expected to wait awhile.30 mins later Todd called me up and said they were finished and passed the inspection.Facility very clean, fresh coffee for the customers and outstanding service by Todd and his crew. I will definitely be back for work getting done and highly recommend them for work on your car (appointments will get you through much faster). Thanks again Todd and will be back.
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November 2023 by June Koeske
They were very responsive to my needs of repairing a tire for my daughter and 3 grandkids. It was finished quickly and efficiently! I’m from Indiana and glad I found somewhere they can go and get good service!
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October 2023 by Jesse Preston
Dobbs is always great, I typically take my vehicles between this location and the sulfur springs location. Both have great service and get the job done fast and right.
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October 2023 by Moe Murphy
Best Dobbs I've ever been to, hands down!!!! Great Customer Service, super awesome crew, and amazing environment.Mike and Todd are both super helpful and I believe are a huge assett to the company.Great Job guys and thanks for all your help, I greatly appreciate it :)
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September 2023 by Satyabrat Panda
The best Dobbs I’ve ever been to! Todd, Steve and Mike are all warm, friendly folks and the store does good timely work. Todd helped me on my tire alignments and did a great job. Thank you! Definitely my preferred Dobbs location to go to.
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September 2023 by Melissa Monzyk
I've never had a bad experience at the Ballwin Dobbs. Unfortunately, when I came in to pick up my car this evening after getting a new set of tires installed, they couldn't find my key fob. After scouring the shop for it, they determined that the new employee who pulled my car out after service that day must have accidentally taken the key home in his pocket! They couldn't reach the young man on the phone, so the store manager took it upon himself to drive to the employee's house to try and locate my key (after normal business hours were over). He found my key and brought it back to the shop with many apologies, and they even gave me a discount on the price for the inconvenience. These guys do great work and go out of their way to make things right when they go wrong. I highly recommend their shop.
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August 2023 by Matthew Brandt
Customer service here was amazing. We were in a tight spot and needed to get new tires on in a couple of hours. They went above and beyond any expectations I had. Had the work done in less than 2 hours and we were on our way. Would 100% recommend this location to anyone needing any kind of work done on their vehicle. Very impressed.
