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August 2024 by Patricia Whitworth
Everyone worked on my car to get it done as soon as possible.
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August 2024 by Mark Jenkins
Great shop for all your car needs. Manager Jeff is awesome and really knows how to take care of his customers. It's a pleasure to do business with him. Great mechanics that know what their doing and have been there a long time.
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July 2024 by Chris Boucher
Jeff is always a pleasure to work with.
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July 2024 by Dakang Wu
Jeff Rickermann is a very nice shop manager. He is funny and professional. He always suggest only the necessary services for me. I trust him.
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July 2024 by Art Conaway
I have been a customer at the Ballwin location for a few years, for maintenance, minor and major repair. They have always treated me fair and honest. Always my first choice.
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July 2024 by Ben Murphy
Jeff and his team are the best. I trust them with mine and my wife’s car. They never let me down!
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July 2024 by Mary Altis
Jeff is always friendly and helpful, whether it's an emergency or normal maintenance. We appreciate his willingness to help our large family.
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July 2024 by Jason Breckenkamp
Our check engine light was coming on and off for over two years, Honda dealer and another shop could not figure out the problem. CarX was able to diagnose and figure it out! Check engine light has not came back on since! Great Service!
CarX is my only go-to place for car repairs and service!
Thank you !
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July 2024 by Kym Parson
Jeff is simply amazing! He fixed my tire and was completely honest about not needing new ones! Thanks Jeff!! I will be back!!
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May 2024 by Justin Moore
I called Thursday afternoon and talked with Jeff. I told him I needed a price on an oxygen sensor replacement for my vehicle. He wouldn't give me a price over the phone but asked me to come in the next morning and he would hook it up to the computer and let me know a price to fix the issue. I've gone to this location before and they have done this for me in the past. Friday is my day off and I had plans with my kids but I agreed to stop in so he could look and give me the exact price. I showed up and signed the generic paperwork I always sign and didn't look at it. They checked the computer and told me the oxygen sensor needs replaced, which I already knew, and it would be $1,700+ because they needed to do a tune up and charge for a bunch of other things I didn't want. I said I'd need to think about it and then he charged me $133 for the diagnostic. I was confused and told him that I was told by him yesterday that there would be no charge. He told me I signed a form for them to charge me for a diagnostic and that their time isn't free. After a minute of arguing and explaining that I don't know the difference between them hooking it up to the computer and running.a diagnostic, he told me I signed the paper and I had to pay. I had my kids with me and didn't want to cause a scene so I paid the $133. Don't trust a free quote and definitely don't sign anything without reading it fully first. Jeff is generally very helpful (they always try to up-charge and add extra services but I expect that from a repair shop, especially a chain) but this time he was very rude after I questioned being charged. I'm very disappointed because they have helped me in the past but I won't be going back again after this.
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May 2024 by Elizabeth Enzbrenner
I’ve been coming to this CarX for almost 10 years. Jeff and his staff are amazing!
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May 2024 by Taylor G
I had such a great experience at this location! I was having break issues & was told I could come in immediately to be seen. The team was very informative about the process & explained all options that I had to repair the car. I will definitely be going back!
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May 2024 by jeff byrne
Needed an inspection as the dealer sent me out with an expired one. I left the car and Jeff was able to work me in so I was able to head next door to the conveniently located DMV and get my plates that day. Thanks for helping me out in a pinch!!
Went back and Jeff took great care us again!!
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May 2024 by Brooke S.
I always feel at peace when leaving car x. The customer service is unmatched by any shop around. Thank you to Jeff and the team for always making it a good experience!
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May 2024 by melvin roll
Always the best service
