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“I needed a battery replaced on my phone. They didn't have it in stock but the guy on the phone ordered it, then called me when the battery arrived. Within 2 days they had resolved my phone issue. They fixed my phone in under an hour once it was dropped off for service. I highly recommend this place. Always friendly and kind!”
“Thank you to the guys working today! I really wish I could remember the guy's name who helped me specifically, but for the life of me, it is just not coming to mind even though I specifically said it out loud so that I would remember it. I went in this afternoon to ask about changing a front light in my corolla. He was able to look up the specific light I needed for my car and after paying, he walked out with me and switched it out for me. THANK YOU! I really appreciate how quick and helpful he was and I know that if I ever need other auto part stuff, I can visit this location since it is so close to my house.”
“We are so lucky to have O'Reilly Auto Parts in our town. I had some lights come on my dashboard after driving through huge puddles and flooding roads to get home the other day. My local store in Ellisville helped me out by running a test for the check engine light- for free. The gentleman looked up the codes, explained what they were related to, and then gave me the information to share with my mechanic. They are always friendly and helpful. Highly recommend this store!”
“Right at closing on a Sunday night, our little family rolled into O'Reilly with car issues. My husband knew how to fix it, but it wouldn't have been possible without Jon and his coworker. Their assistance was awesome- even though it was after the store closed & way outside of their job descriptions. Little acts of extreme kindness are incredibly appreciated.”
“Awesome customer service. I went in looking for new windshield wipers and a battery for my key fob. Staff was eager to help since I know very little about cars. I do not remember the names of the two gentleman that helped, but there was zero hesitation from either of them to lend a hand. Great job!”
“Where are the older guys at because these young dudes ain’t getting it. They told me that the Freon attachment was $60.00 with tax but when I went down the street to Autozone it was $9.00 and some change. Not a dummy”
“Jerry went out if his way to help me find the reason my csr was not running as it
should. He is knowledgeable about cars..
I am grateful that he was in the store that day,”
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“Went in for a simple key fob battery. The gentleman took care of changing the battery and quickly tested it. Very pleasant and quick exchange that I miss in today's marketplace.”