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November 2023 by Doug Holmes
My family and I came in on Saturday not knowing there was only 10 minutes until closing but Allan accepted us. He went above and beyond providing us great customer service. He stayed well past closing to make sure were taken care of and happy. I would be happy to have him again as our representative.
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November 2023 by Brandon Hale
Clayton was amazing to work with! Fast, easy, one of the best AT&T experiences I’ve had. Would definitly recommend this store!!!! Reviewed services, made sure we understood our purchase and had a great personality. Fantastic!
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November 2023 by Patrick McCreary
Came in for help on billing issues from a stolen identity and was helped with genuine concern, empathy and professionalism and patience at all levels. Left with the newest phone with a great offer and so grateful to have discovered this relatively unknown location right in my new community!P
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September 2023 by Patrice Harman
Two customer service reps in store. No other customers in store. Didn't acknowledge my entrance, nor ask if they could help me. I politely had to interrupt them. They barely made an effort when I asked about Samsung phones. Won't go back there.
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August 2023 by Christopher Keesey
Have always been treated AS A CUSTOMER, and with professionalism at the Twin Oaks location… especially by Alan who pleasantly listens, does his thing and has you back on track on your way in no time! Thanks
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July 2023 by Michael White
Went into the store and one employee was on his phone, I had trouble with 4 devices THIS LAZY EMPLOYEE DID NOT EVEN WANT TO TRY AND ASSISTANCE US! First, he never asked to see my I.D. This was today July 15th
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July 2023 by Kye Kyser Crawford
I had a excellent experience here at this location. Natalie was so great. Sure friendly and knowledgeable about all the products. She helped us pick out exactly what we needed. We will definitely come here again for any of our AT&T needs.
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July 2023 by Kye Kyser
I had a excellent experience here at this location. Natalie was so great. Sure friendly and knowledgeable about all the products. She helped us pick out exactly what we needed. We will definitely come here again for any of our AT&T needs.
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May 2023 by Gloria Staley
My experience was wonderful. Excellent service and easy to understand my transfer and new phone operation.Destinee is excellent and so personable.
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April 2023 by Denise Hall
Destinee was the only rep today but was very patient, really professional, I appreciate all of her hard work and dedication! 10/10 recommend
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April 2023 by Julia Butler
I was very happy and impressed with my experience at this ATT store. Kyle D. was working the store alone on a Sunday evening when I entered about 30 min until close. Although it was the end of his shift and getting ready to close the shop, he was kind, patient, and extremely helpful. He is very knowledgeable about his work and is personable. I have not had pleasant experiences at ATT stores in the past, so Kyle was a breath of fresh air and the Twin Oaks location is lucky to have him. Thank you Kyle, Definitely my new go-to location!
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April 2023 by kristy stewart
Destineee was amazing and did such a great job to help me get a new phone. I would recommend anybody to use her for service! She was patient and got everything in order for me! Hands down made my experience wonderful!
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April 2023 by Susan Tucci
WOW!! I have never been more impressed after receiving excellent customer service from Kyle. Forget calling AT&T customer service, I am going to Kyle......when I'm ready to upgrade my phone, you guessed it, I'm heading to see Kyle. He was professional, knowledgeable AND polite! Thank you again Kyle for your help today and I highly recommend this store.
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April 2023 by Tiffany Warden
I worked with Kyle to purchase a new phone for my son. He was patient and professional and went over several options with me. Highly recommend this location and Kyle.
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April 2023 by Antonio Perkins
Destinee was very polite, extremely knowledgeable, best AT&T experience I've ever received hands down. whoever is her boss, please let them know she's amazing seriously! don't let go of her! I appreciate her and her amazing team; Troy, Alan, and Kyle ! Thanks guys I will be back soon!