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March 2024 by Tim B
I've always had a fairly good experience for the most part at Arco. I've spent quite a bit over the years. Recently I purchased a Dramm water hose attachment because it looked nice and said lifetime warranty. Well it only worked about 3 times and then it quit functioning. The water continually flowed without shutting off w the handle. I took it back up there and the response I got was, "nobody has ever returned one, you'll need to contact Dramm directly." Seriously?! They made no effort to help exchange it or return it. They didn't look up my account or receipt. Just brushed me off and said good luck. It's sad they lost a customer over terrible customer service over a $20 item. I'll go elsewhere in the future.
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March 2024 by Johnny Michaels
All of the employees are great and they have what i need in stock.
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March 2024 by James Hann
Wonderful, knowledgeable folks! Highly recommended!
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January 2024 by eric lehmann
It has a mom-and-pop type feel with a great selection and service. Would highly recommend.
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December 2023 by James W Anderson
Needed a gas powered leaf blower. Had a Stihl on sale that I was looking at. Was in and out within 20-25 minutes. John was very helpful and professional. Will definitely be back for more lawn equipment.
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December 2023 by Matthew Kinsella
I have purchased several Stihl equipment items and have been happy with each. The staff at Arco is helpful and knowledgeable. I recommend to friends and family to check out Arco when looking at outdoor equipment.
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October 2023 by Kevin Doherty
Great service with quick turnaround. They got my mower running like brand new.
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September 2023 by RANDY Dunn
Excellent service. They back their work and the employees are second to none. Best place in STL to purchase equipment and receive service
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August 2023 by Randal Clanahan
Friendly staff! Have always taken care of my equipment even if I didn't purchase from them. Always seem to have the part I'm looking for for a DIY repair or maintenance job. ...and very knowledgeable.
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August 2023 by Kenneth Estes
Very quick to get my Honda inverter-generator ready for in-store pick-up. Knowlegeable and friendly service.
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August 2023 by Greg Bowers
Great experienced team and knowledge of equipment. Bought on Saturday and delivered on Monday! Excellent people from sales to delivery driver! Highly recommend!
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August 2023 by Demetrius Griffin
This was one of the greatest times I’ve had with getting a small engine plate paired. Everyone was a true professional.
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July 2023 by Joe Brewer
Love my new mower, and had it delivered almost immediately!
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June 2023 by Irfan Sherazi
Very unreliable peopleThey gave me pick up appointment for 3 weeks according to repair date they said they have.After 3 weeks they picked up and now It’s been 2 week since my lawn mover is with them, they made false commitments and the staff lied to me clearly about part then he changed his statementNever received any callNever recommend on the base of lies and miscommunication
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May 2023 by jacob montague
I ordered a control bar for a push mower well got a empty box with wrapping thanks for nothing it was off Amazon but was this company Arco Lawn equipment they sent it in a plastic bag a metal bar that's just plain stupid well had a hole in the bag no bar for my mower.