O'Reilly Auto Parts in Ava, Missouri, offers parts, tools, and accessories. The store provides many services including free battery testing, wiper blade and bulb installation, fluid recycling, and free Check Engine light diagnostic testing. They also resurface brake rotors and drums, mix paint, and build custom hydraulic hoses. A free Loaner Tool program is available with a refundable deposit. Reviews note that many employees are eager, friendly, very helpful, and understanding, offering top notch customer service that exceeds expectations. Their knowledge and professional ethic are outstanding. Staff help look up parts, provide recommendations, and even help load items. While sometimes a specific part is not in stock, employees are willing to order it. Prices are described as average for the current economy and doable. There can be a short line in the early afternoon.
Professional and courteous service. Visiting area on camping/canoe trip and my battery shot craps on a Sunday morning. Justin got me fixed up with new AGM Smart Start battery and got me on my way in minutes. Appreciated the assistance very much!
May 2025
Shout out to Manager Braden for being wise enough to hire Derek, who not only looked at what part I needed managed to fix the issue by helping me replace inside door panel...Top notch customer service, exceeded expectations. Helped a new to the area customer with recommendations to local shops.. God bless them all!❤️🙏🏼❤️
April 2025
Many employees are eager to help ( a few not eager). Usually I leave with what I went to buy, once or twice they didn't have what I needed, but were willing to order it. In early afternoon there's a short line. Diagnostic test is free. Will check batteries (plan on coming back) too.
